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Assistant Manager International Direct Dialling Business Job in Karachi
Assistant Manager International Direct Dialling (IDD) Business
- Designation: Assistant Manager International Direct Dialling (IDD) Business
Industry: Telecom
Location: Karachi
Qualification: Bachelors degree with business or CS majors, Master’s related to in Marketing will be preferred
Experience: 2 years of professional experience of IDD business and detailed analysis and reporting and use of advance database tools
Responsibilities & Authorities:
- Ensure smooth provisioning of International Direct Dialing (IDD) services, and timely resolve quality related issues; and implement the IDD traffic routing plan
- Competitors’ feedback and market intelligence report
- Timely update changes in the IDD tariff on website
- Analyze IDD revenue trend, and promptly identify any unusual trend to avoid revenue leakage.
- Interconnect agreements with new operators; expansion requests from existing operators
- Maintain updated database of interconnect agreements with operators and their bank guarantee; followed by timely renewal of agreements and bank guarantees.
- Analyze interconnect traffic trend; and monitor the settlement of invoicing with interconnect operators, for timely payments
- Monitor international top-up funds transfer flow from vendors, and coordinate for related queries.
- Identification and implementation of requirements for tools for reports automation
- Delivering of assigned KPIs for revenue targets, ensure smooth functioning of services, and timely highlight and rectify the issues.
- IDD & international top-up subscriber behavior analysis; and facilitate development of related promos.
Skills and Competencies:
- The ability and confidence to communicate effectively both verbally and in writing.
- Possess good interpersonal skills, e.g. tact, sensitivity, ability to listen, to be assertive at times.
- Ability to work with deadlines and targets and to prioritize tasks under pressure.
- The ability to work quickly, flexibly, effectively and positively in response to requests made at short notice.
- Reliable and trustworthy.
- Good organizational skills and able to pay attention to detail
- The ability to contribute to and work effectively within a team environment.
- Competent in the use of Microsoft Office applications especially Word, PowerPoint, Explorer and Excel.
- Willing to take on additional tasks as required and learn new skills
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