Assistant Manager International Direct Dialling Business Job in Karachi
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Overview

Assistant Manager International Direct Dialling Business Job in Karachi

Assistant Manager International Direct Dialling (IDD) Business

  • Designation: Assistant Manager International Direct Dialling (IDD) Business

Industry: Telecom

Location: Karachi

Qualification: Bachelors degree with business or CS majors, Master’s related to in Marketing will be preferred

Experience: 2 years of professional experience of IDD business and detailed analysis and reporting and use of advance database tools

 

Responsibilities & Authorities:

    • Ensure smooth provisioning of International Direct Dialing (IDD) services, and timely resolve quality related issues; and implement the IDD traffic routing plan
    • Competitors’ feedback and market intelligence report
    • Timely update changes in the IDD tariff on website
    • Analyze IDD revenue trend, and promptly identify any unusual trend to avoid revenue leakage.
    • Interconnect agreements with new operators; expansion requests from existing operators
    • Maintain updated database of interconnect agreements with operators and their bank guarantee; followed by timely renewal of agreements and bank guarantees.
    • Analyze interconnect traffic trend; and monitor the settlement of invoicing with interconnect operators, for timely payments
    • Monitor international top-up funds transfer flow from vendors, and coordinate for related queries.
    • Identification and implementation of requirements for tools for reports automation
    • Delivering of assigned KPIs for revenue targets, ensure smooth functioning of services, and timely highlight and rectify the issues.
    • IDD & international top-up subscriber behavior analysis; and facilitate development of related promos.

Skills and Competencies:

    • The ability and confidence to communicate effectively both verbally and in writing.
    • Possess good interpersonal skills, e.g. tact, sensitivity, ability to listen, to be assertive at times.
    • Ability to work with deadlines and targets and to prioritize tasks under pressure.
    • The ability to work quickly, flexibly, effectively and positively in response to requests made at short notice.
    • Reliable and trustworthy.
    • Good organizational skills and able to pay attention to detail
    • The ability to contribute to and work effectively within a team environment.
    • Competent in the use of Microsoft Office applications especially Word, PowerPoint, Explorer and Excel.
    • Willing to take on additional tasks as required and learn new skills

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