e-Banking Officer SME Bank Job
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Overview

e-Banking Officer SME Bank Job

Major Responsibilities
  • Responsible for day to day smooth operations of the ATM Switch systems to ensure least down time.

  • Responsible for day to day smooth operations of the Online Banking systems to ensure least down time.

  • Consolidate the ATM cards request data files received from branches.

  • Forward the consolidated ATM cards request data file to Mnet after approval from dept. Head MIS

  • Import into Database the ATM cards data file received from MCB.

  • Activate the customer cards on confirmation from Operations Division.

  • Provide responsive and solid remote/onsite technical support in application installation and configuration, replication and diagnosis of customer problems via email and phone

  • Trouble-shoot problems on the ATM switch

  • Resolve issues related to ATM cards.

  • Maintains related files and control records.

  • Help develop support infrastructure and improve internal support tools.

  • Must continue to develop technical expertise in in-house developed and procured product lines.

  • Follow laid down MIS processes and ensure adherence to Problem Management & Change Management procedures by self and team

  • Conduct Research and Development work within the scope of work.

  • Perform other related duties as required.

Specifications:
  • Bachelor in Computer Sciences or equivalent.

  • 2 years experience, including 1 year in the ATM department of a commercial bank is a must

Tagged as: multiple

About multiple

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