Description
CAREER SKILLS
è HR MANAGEMENT à TEAM MANAGEMENT
à PROCESS RE-ENGINEERING à OPERATIONS MANAGEMENT
WORK PROFILE
HR Manager – GTV News 10-MAR-2021 till-PRESENT
Ø Oversees the administration of Workforce.
Ø Recruits, interviews, hires, and trains new staff in the department.
Ø Oversees the daily workflow of the department.
Ø Provides constructive and timely performance evaluations.
Ø Handles discipline and termination of employees in accordance with company policy.
Ø Recruits, interviews, hires, and trains new staff in the department.
Ø Oversees the daily workflow of the department.
Ø Provides constructive and timely performance evaluations.
Ø Handles discipline and termination of employees in accordance with company policy.
Ø Recruits, interviews, tests, and selects employees to fill vacant positions.
Ø Plans and conducts new employee orientation to foster positive attitude toward Company goals.
Ø Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
Ø Advises management in appropriate resolution of employees relations issues.
Ø Responds to inquiries regarding policies, procedures, and programs.
Ø Administers salary administration program to ensure compliance and equity within organization.
Ø Prepares reports and recommends procedures to reduce absenteeism and turnover.
SENIOR TECHNICAL CONSULTANT HR 7-APR 2001 till 30-AUG-2019
è Experience in the operation of 24×7 mission critical facilities.
è Critical thinking and challenging the status quo to creative, nonstandard and innovative solutions.
è Strong leadership and decision making skills.
è 15+ years of Supervisory or Management level experience.
è Experience in leading and organizing teams.
è Provides technical support to pre-sales team.
è 3+ years of experience in Service Delivery (Service Level Management, Capacity
è Management, Availability Management, or IT Management) or Service Support (Problem Management, Incident Management, Change Management, Operations Handling Management, Service/Help Desk)
è Develop Process & IT strategy relates to Organization work – specific to IT/Operations.
è Experience in improving the business value of IT and different Operations sectors.
è Strong understanding of industry operations and dynamics through experience in a specific industry.
è Experience leading or managing small and large teams effectively and planning/structuring analytical work.
TECHNICAL OPERATIONS CONSULTANT 18-APR 2016 till 30-JUL-2019
· Experience in the operation of 24×7 mission critical facilities.
· Customer focused with relative experience in customer facing roles.
· Performed duties as a Project Coordinator@ Petro Rabigh for Dell Workstations Lease Project. · Actively involved in monitoring and planning for roll out of more than 2000 workstations.
· Monitoring Assets inventory and SPARES used for the associated project.
PROJECT MANAGER 27-AUG 2014 till 23-MAR-2016
· Experience in the operation of 24×7 mission critical facilities.
· Customer focused with relative experience in customer facing roles.
· Performed duties as a Project Manager @ Petro Rabigh for Aruba Clear Pass “NAC” Solutions. · Actively involved in implementation and POC with Petro Rabigh Network team.
· Successfully completed the “NAC” project within project timeline.
· Successfully able to achieve customer satisfaction from overall project Phase I & Phase II.
EDUCATIONAL QUALIFICATIONS
HADLEY UNIVERSITY (BCS)
HSSC (PAKISTANISCHOOL –ALKHOBAR)
PROFESSIONAL SKILLS
· Create plans to address clients’ business needs.
· Schedule regular meetings with customers to ensure they are satisfied.
· Act as point of contact for complaints and escalate issues as appropriate. · Ensure both the company and clients adhere to contract terms.
· Study competition to find new ways to retain customers.
· Collaborate with internal teams (sales, senior management) to address customers’ needs.
PERSONAL Info:
Name: Syed Muhammad Ali
D.O.B : February 5th 1978
Marital Status: Married
CNIC# 42101-182941-3
PRC/Domicile: SINDH
LinkedIn: linkedin.com/in/syed-muhammad-ali-0a482618
Education
Pakistani International School
- 1992/1994 HSSC
Hadley Iniversity
- 2010/2014 BCS
Experience
GTV News
- Mar-2021/Present HR Manager
Oversees the administration of Workforce.
Recruits, interviews, hires, and trains new staff in the department.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Recruits, interviews, hires, and trains new staff in the department.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Recruits, interviews, tests, and selects employees to fill vacant positions.
Plans and conducts new employee orientation to foster positive attitude toward Company goals.
Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
Advises management in appropriate resolution of employees relations issues.
Responds to inquiries regarding policies, procedures, and programs.
Administers salary administration program to ensure compliance and equity within organization.
Prepares reports and recommends procedures to reduce absenteeism and turnover. Abdulla Fouad Holding Co
- Apr2001/Aug-2019 SENIOR TECHNICAL CONSULTANT HR
Experience in the operation of 24×7 mission critical facilities.
Critical thinking and challenging the status quo to creative, nonstandard and innovative solutions.
Strong leadership and decision making skills.
15+ years of Supervisory or Management level experience.
Experience in leading and organizing teams.
Provides technical support to pre-sales team.
3+ years of experience in Service Delivery (Service Level Management, Capacity
Management, Availability Management, or IT Management) or Service Support (Problem Management, Incident Management, Change Management, Operations Handling Management, Service/Help Desk)
Develop Process & IT strategy relates to Organization work – specific to IT/Operations.
Experience in improving the business value of IT and different Operations sectors.
Strong understanding of industry operations and dynamics through experience in a specific industry.
Experience leading or managing small and large teams effectively and planning/structuring analytical work PetroRabigh
- Apr-2016/Jul-2019 TECHNICAL OPERATIONS CONSULTANT
Experience in the operation of 24×7 mission critical facilities.
• Customer focused with relative experience in customer facing roles.
• Performed duties as a Project Coordinator@ Petro Rabigh for Dell Workstations Lease Project. • Actively involved in monitoring and planning for roll out of more than 2000 workstations.
• Monitoring Assets inventory and SPARES used for the associated project PetroRabigh
- Aug-2014/Mar-2016 PROJECT MANAGER
Experience in the operation of 24×7 mission critical facilities.
• Customer focused with relative experience in customer facing roles.
• Performed duties as a Project Manager @ Petro Rabigh for Aruba Clear Pass “NAC” Solutions. • Actively involved in implementation and POC with Petro Rabigh Network team.
• Successfully completed the “NAC” project within project timeline.
• Successfully able to achieve customer satisfaction from overall project Phase I & Phase II.