RecruiterPK

Description

Professional Summary:

Highly experienced and dedicated professional with a strong background in the hospitality industry, specifically in laundry management. Possessing excellent communication skills and a comprehensive understanding of customer service, I have consistently delivered exceptional results throughout my career. With a passion for excellence and a commitment to teamwork, I have been recognized for my contributions and achievements in various roles.

Experience:

Asst. Laundry Manager, Tahara Lenin Services, Apr 2018 – Jun 2019:

Successfully managed laundry operations, ensuring efficient workflow and maintaining high-quality standards.
Implemented cost-saving measures and optimized resources, resulting in improved productivity and profitability.
Laundry Manager, Dr. Ziauddin Hospital, Nov 2014 – Nov 2017:

Oversaw the laundry department, coordinating schedules, and managing a team to meet the hospital’s linen requirements.
Implemented quality control measures to ensure cleanliness and adherence to hygiene standards.
Laundry Manager, Snow White Febrique Services, Manila Philippines, Feb 2013 – Jun 2013:

Managed laundry operations in a fast-paced environment, meeting strict deadlines and maintaining quality standards.
Trained and supervised staff, fostering a culture of efficiency and professionalism.
Laundry in Charge, Sheraton Karachi Hotel, Feb 2012 – May 2012 and May 2010 – Oct 2010:

Demonstrated exceptional leadership skills in overseeing laundry operations, ensuring smooth functioning and timely delivery of services.
Collaborated with cross-functional teams to maintain high service standards and exceed customer expectations.
Laundry Supervisor, Deira Sheraton Hotel, Dubai, 1999 – 2003:

Led a team of laundry staff, ensuring efficient operations and delivering exceptional service.
Recognized as the Runner-up for Employee of the Month, showcasing dedication and outstanding performance.
Valet Boy, Deira Sheraton Hotel, Dubai, 1997 – 1998:

Provided exceptional valet services, demonstrating professionalism and attention to detail.
Received an appreciation letter for displaying team spirit and maintaining high standards of service.
Valet Boy, Sheraton Hotel Karachi, Pakistan, 1993 – 1997:

Exhibited excellent customer service skills and attention to detail in valet duties.
Laundry Man, Sheraton Hotel Karachi, Pakistan, 1991 – 1992:

Maintained laundry operations, ensuring cleanliness and efficiency.
Awards & Recognitions:

Runner-up, Employee of the Month, Sheraton Deira Dubai, 1999: Recognized for outstanding performance and dedication.
Appreciation Letter for Team Spirit and Professionalism, Sheraton Deira Dubai, 1998: Acknowledged for displaying excellent teamwork and professionalism.
Supervisory Training, Sheraton Deira Dubai Hotel, 2003: Completed specialized training in supervision, further enhancing leadership skills.
Specialization Courses Attended:

Brand Standards Training
Departmental Train the Trainer
Training in Coaching & Counseling
Setting Service Standards
Super S.T.A.R
Staff Responsiveness
The Role of the Supervisor
Time Management & Empowerment
Attending Skills for Successful Supervisor
Achieving Service Excellence
Communication English Class (Public Speaking)
Laundry Training
Safety & Security Training
First Aid and Firefighting
Casualty Handling