RecruiterPK

Description

Contact
Education
+92-349-4401526
Phone
naseem.aakash@gmail.com
Email
House # 2027, Street # 29,
Phase II, Farsh Town Islamabad
Pakistan
Address
Muhammad Naseem
H o s p i t a l i t y M a n a g e m e n t
To contribute towards the growth and development of an innovate organization that offers
opportunity and appreciate the performance criterion. Serviced-focused General Manager
dedicated to delivering positive customer experiences to promote loyalty and repeat business.
Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with
sound judgment, good planning abilities and interpersonal communication strengths.
Experience
Delivered business strategy and developed systems and procedures to improve
operational quality and team efficiency.
Enhanced operational efficiency and productivity by managing budgets, accounts and
costs.
Utilized enterprise risk management software to improve operational insight and
planning.
Reduced process bottlenecks by training and coaching employees on practices,
procedures and performance strategies.
Introduced new methods, practices and systems to reduce turnaround time.
Boosted productivity consolidating material planning, data collection, payroll and
accounting programs into one system.
Delivered business strategy and developed systems and procedures to improve
operational quality and team efficiency.
Drove year-over-year business growth while leading operations, strategic vision and longrange planning.
Introduced new methods, practices and systems to reduce turnaround time.
Performed statistical analyses to gather data for operational and forecast team needs.
General Manager
Assistant General Manager
General Manager
2019 – 2022
2020-2021
2019-2020
Piyali Restaurant Peshawar Pakistan
Cannoli, By Cafe Suol ISlamabad
ZamZam Refreshment Rawalpindi
AJKBISE Mirpur Azad Kashmir Pakistan
AJKBISE Mirpur Azad Kashmir Pakistan
Intermediate
Matric SSC
2007
2005
Certificate of Participation,
Supervising for Results Workshop
Opera PMS (Property Management
System) Certificate from SAUDI CO
EC.
Certificate of Participation, WOW
Service Skills Program
Food & Chemical use & safety
(Diversey)
Pro-Trainings
Operations Manager
2018-2019
Swiss International Hotel Jeddah Saudi Arabia
Worked in matrix management environment with oversight of division level managers,
operations, sales, finance, human resources, safety and compliance.Implemented process
improvement to shape organizational culture, optimize procedures for higher efficiency
and help company evolve and grow.Prepared annual budgets with controls to prevent
overages.Collaborated cross-functionally to refine procedures, devise best practices and
enforce quality metrics.
Certificate of Achievement
,Introduction & Hospitality Workshop
Certificate of Achievement (PreOpening Task)
Prepared annual budgets with controls to prevent overages.
Drove year-over-year business growth while leading operations, strategic vision and longrange planning.
Boosted productivity consolidating material planning, data collection, payroll and
accounting programs into one system.
Delivered business strategy and developed systems and procedures to improve
operational quality and team efficiency.
Utilized enterprise risk management software to improve operational insight and
planning.
Reference
+966-56-9840022
ahmedyounus.pm@ascott.com
Name : Mr.Ahmed Younas
Phone:
Email :
Job position, Properity Manager
2018-2018
Salsabil Hotel By Warwick Group UK, Jeddah Saudi Arabia
Operations Manager
Worked in matrix management environment with oversight of division level managers,
operations, sales, finance, human resources, safety and compliance.Implemented process
improvement to shape organizational culture, optimize procedures for higher efficiency
and help company evolve and grow.Prepared annual budgets with controls to prevent
overages.Collaborated cross-functionally to refine procedures, devise best practices and
enforce quality metrics.
2015-2018
Ascott The Residence Jeddah Saudi Arabia
Executive Housekkeping Manager
Maintained excellent relationship with cleaning staff while merging lines of
communication with front desk employees to achieve timely execution of cleaning duties.
Participated in and organized regular safety training initiatives to maintain cleaning staff
that was cautious around cleaning supplies and highly professional. Consistently
responded to cleaning emergencies on behalf of guests with speed, ease and
confidentiality. Completed laundry services with special attention to care instructions for
hand-washing and dry cleaning
2012-2015
Etteen Dar Al Khalil Hotel Makkah Saudi Arabia
Restaurant Manager
Maintained excellent relationship with cleaning staff while merging lines of
communication with front desk employees to achieve timely execution of cleaning duties.
Participated in and organized regular safety training initiatives to maintain cleaning staff
that was cautious around cleaning supplies and highly professional. Consistently
responded to cleaning emergencies on behalf of guests with speed, ease and
confidentiality. Completed laundry services with special attention to care instructions for
hand-washing and dry cleaning
2012-2012
Etteen Dar Al Khalil Hotel Makkah Saudi Arabia
Restaurant Supervisor
2010-2011
Milano Night Italian Restaurant Islamabad Pakistan
Restaurant Manager
2008-2010
Olive Garden Restaurant Islamabad Pakistan
Restaurant Manager
Used critical thinking to break down problems, evaluate solutions and make decisions.
Improved operations through consistent hard work and dedication. Collaborated with
team members to achieve target results. Proved successful working within tight deadlines
and fast-paced atmosphere.
Actively listened to customers, handled concerns quickly and escalated major issues to
supervisor. Drove operational improvements which resulted in savings and improved
profit margins. Created spreadsheets using Microsoft Excel for daily, weekly and monthly
reporting. Resolved conflicts and negotiated mutually beneficial agreements between
parties.
Actively listened to customers, handled concerns quickly and escalated major issues to
supervisor. Drove operational improvements which resulted in savings and improved
profit margins. Created spreadsheets using Microsoft Excel for daily, weekly and monthly
reporting. Resolved conflicts and negotiated mutually beneficial agreements between
parties.
.
Language
English
Arabic
Urdu
Punjabi
Language
Cricket
Shooting Volleyball