Awn Aqdas

- Provided administrative support to ensure efficient operation of the office. - Provided direct administrative support to senior leaders, including email correspondence, and generation and distribution of memos, letters, spreadsheets, forms, and faxes - Organized reports, and office documents, ensured the safety of office equipment arranged travel and meetings and reviewed office documents. - Maintained various files and records in the finance department; filed all documents under the established filing system (electronic and physical).

- Processed parcel information, client information, and various other forms of documents utilizing the CPIP software program and kept the data free from errors. - Proactively assisted customers in the timely correction of paperwork that was found to be incomplete or inconsistent. Processed around 30-40 shipments each hour. - Before presenting goods to CBSA-ASFC (Canada Border Services Agency) personnel, checked information mistakes and duplicate entries. - Purchased Labels for packages and delivered them to the Canadian Border Services Agency (CBSA) together with the E-14 paperwork (which contained tax and other levies). - Directed a team of distribution people to process data accurately and quickly, preventing any backlog or bottlenecks.

- Sold, promoted, and advertised the product (Hydro Power Unit) in North America. - Processed orders, forms, applications, and requests. - Maintained a positive, empathetic, and professional attitude toward customers at all times. - Ensured customer satisfaction and provided professional customer support.