Ali waqas

Objective I am seeking a brilliant opportunity in Food & Beverages department in a prestigious property to show my professional abilities for achieving absolute satisfaction from guests and contributing to the growth of the company. Key Skills ¾     Soft Skills Well groomed, Interpersonally skilled, Professionally skilled for Business communications, Confident, Neat, Good looking and Punctual, A Problem solver under pressure situations, A Leader, Skilled in Relationship management.   ¾     Technical Skills   Food and Beverages Management. ¾     Computer Skills Microsoft Word, Excel, PowerPoint, Internet surfing, Presentation skills. ¾     Lingual Skills Fluent in English, Urdu, Punjabi. Educational Background American Certification in Food & Beverages and  Hospitality Management–CFBHM 2016 College of Tourism and Hotel Management – COTHM- Pakistan & Dubai MBA Bahauddin Zakariya University Pakistan. 2005 - 2007 Bachelor of Arts 2003– 2005 Bahauddin Zakariya University Pakistan. Intermediate (BISE), Pre-Engineering 2000 - 2003 Government College, Multan. Pakistan       Professional Experience   Served as Food and Beverages Captain                                                                               May 2014-July 2015   Sheza Inn Hotel, Multan, Pakistan. -        Responsible for Managing F&B Operations and Services. -        Responsible for providing amenities to guests on demand. -        Responsible for Maintaining and ensuring quality of Restaurant Services according to the Sops. -        Welcoming Guests, supervising Services in Busy schedules. -        Responsible for Training and grooming of Restaurant Staff.   Served as Restaurant Manager                                                                             Aug 2015 – April 2016   Combination Restaurant, Multan, Pakistan. -        Responsible for Managing F&B Operations and Services. -        Responsible for professional Training and personality development of Restaurant staff. -        Evaluating and reporting performance of Restaurant Staff. -        Always Conduct, Preopening meeting, with Restaurant Staff members regarding Services. -        Responsible for building and Maintaining Professional Relations for Guests. -        Dealing with corporate clients, regarding their reservations. Serving as Restaurant Manager                                                                   May 2016 – To Date   Chaaye Khana Restaurant, Islamabad & Multan, Pakistan. -        Responsible for complete operation and service according to SOPs. -        Responsible for grooming and training serving staff for Upholding the Image of The property. -        Evaluation and reporting the performance of Restaurant Staff to concerned management. -         Preopening meeting and shift closing meetings, with Restaurant Staff members. -         Maintaining Professional On job Relations with Guests. -        Handling corporate and individual clients, regarding their reservations for functions and meetings.   Professional Trainings Trained in World Class Management in Organizations   From 1-Feb-2014    to     20-Feb-2014 From Coca Cola Beverages Multan Pakistan (CCBPL). -        Asset Management. -        Team Leadership. -        Operations Handling. -        World Class management in Organizations. Professional Training Seminars -        Attended two days training seminar on Presentation Skills held by Institute of Business Administration, Karachi at Pearl Continental Lahore. -        Attended 3 days seminar of Spoken English at (British Univ.Counsel) Multan Pakistan. -        Attended one day training seminar on Business Communication held by Skills Development Council Pakistan at Sheza inn Hotel, Multan Pakistan   Extra-Curricular Activities At Bahauddin Zakariya University Multan Pakistan. As a Vice President of Executive Body of University. From 1-Jan-2006    to     28-feburary-2007 Responsibilities as Vice President during My MBA. -        Analyzing & maintaining financial Accounts of Executive Forum. -        Conducting Training sessions for Executive Management & Performance. -        Organizing & conducting all Major events in Business dept. -        Taking Orientations & keeping Database of financial position of Executive Forum.