RecruiterPK

Description

Objective

I am seeking a brilliant opportunity in Food & Beverages department in a prestigious property to show my professional abilities for achieving absolute satisfaction from guests and contributing to the growth of the company.

Key Skills

¾     Soft Skills

Well groomed, Interpersonally skilled, Professionally skilled for Business communications, Confident, Neat, Good looking and Punctual, A Problem solver under pressure situations, A Leader, Skilled in Relationship management.

¾     Technical Skills

Food and Beverages Management.

¾     Computer Skills

Microsoft Word, Excel, PowerPoint, Internet surfing, Presentation skills.

¾     Lingual Skills

Fluent in English, Urdu, Punjabi.

Educational Background

American Certification in Food & Beverages and  Hospitality Management–CFBHM
2016

College of Tourism and Hotel Management – COTHM- Pakistan & Dubai

MBA

Bahauddin Zakariya University Pakistan.
2005 – 2007

Bachelor of Arts
2003– 2005

Bahauddin Zakariya University Pakistan.

Intermediate (BISE), Pre-Engineering
2000 – 2003

Government College, Multan. Pakistan

Professional Experience

Served as Food and Beverages Captain                                                                               May 2014-July 2015

Sheza Inn Hotel, Multan, Pakistan.

–        Responsible for Managing F&B Operations and Services.

–        Responsible for providing amenities to guests on demand.

–        Responsible for Maintaining and ensuring quality of Restaurant Services according to the Sops.

–        Welcoming Guests, supervising Services in Busy schedules.

–        Responsible for Training and grooming of Restaurant Staff.

Served as Restaurant Manager                                                                             Aug 2015 – April 2016

Combination Restaurant, Multan, Pakistan.

–        Responsible for Managing F&B Operations and Services.

–        Responsible for professional Training and personality development of Restaurant staff.

–        Evaluating and reporting performance of Restaurant Staff.

–        Always Conduct, Preopening meeting, with Restaurant Staff members regarding Services.

–        Responsible for building and Maintaining Professional Relations for Guests.

–        Dealing with corporate clients, regarding their reservations.

Serving as Restaurant Manager                                                                   May 2016 – To Date

Chaaye Khana Restaurant, Islamabad & Multan, Pakistan.

–        Responsible for complete operation and service according to SOPs.

–        Responsible for grooming and training serving staff for Upholding the Image of The property.

–        Evaluation and reporting the performance of Restaurant Staff to concerned management.

–         Preopening meeting and shift closing meetings, with Restaurant Staff members.

–         Maintaining Professional On job Relations with Guests.

–        Handling corporate and individual clients, regarding their reservations for functions and meetings.

Professional Trainings

Trained in World Class Management in Organizations   From 1-Feb-2014    to     20-Feb-2014
From Coca Cola Beverages Multan Pakistan (CCBPL).
–        Asset Management.

–        Team Leadership.

–        Operations Handling.

–        World Class management in Organizations.

Professional Training Seminars
–        Attended two days training seminar on Presentation Skills held by Institute of Business Administration, Karachi at Pearl Continental Lahore.

–        Attended 3 days seminar of Spoken English at (British Univ.Counsel) Multan Pakistan.

–        Attended one day training seminar on Business Communication held by Skills Development Council Pakistan at Sheza inn Hotel, Multan Pakistan

Extra-Curricular Activities

At Bahauddin Zakariya University Multan Pakistan.

As a Vice President of Executive Body of University.

From 1-Jan-2006    to     28-feburary-2007
Responsibilities as Vice President during My MBA.
–        Analyzing & maintaining financial Accounts of Executive Forum.

–        Conducting Training sessions for Executive Management & Performance.

–        Organizing & conducting all Major events in Business dept.

–        Taking Orientations & keeping Database of financial position of Executive Forum.