Aiman Arooj

E X P E R I E N C E ❖ Telenor (Faraz Telco Franchise Hafizabad) (June 2021 to 1 st Nov 2022 ) Position: Admin/HR Manager • Forming and maintaining employee records. • Updating databases internally, such as sick and casual leave. • Actively involve in recruitment by preparing job descriptions, posting ads and managing the hiring process. • Scheduling job interviews and contacting candidates as required. • Preparing and amending reports, contracts and presentations on HRrelated metrics like total number of recruitments etc. • Reviewing and renewing company policies and legal compliance. • Working as team lead where requires, as well as team member to achieve daily, weekly and monthly targets. • Reporting regularly on HR metrics, such as company turnover. • Being the first point of contact for employees on any HR related queries. • Helping with various arrangements internally, from travel to processing expenses. • Managing and overseeing the daily operations of the accounting department. • Monitoring and analyzing accounting data and produce financial reports or statements. • Assisting in the preparation of budgets, managing records and receipts. Reconciling daily, monthly and yearly transactions. • Preparing balance sheets, processing invoices and developing organizational products and process. • Develop training and onboarding material. ❖ Bank Alfalah Islamic, Lahore ( 19 October 2020 To 1st June 2021) Position: - Service Ambassador-Sales Department The job encompasses creating diverse banking products' awareness in customers & convincing them into buying those products. Apart from that SA is supposed to make monthly returns concerning services quality and customers reporting. Providing quality customer services is the foremost requirement of the job & not only that, a SA has to coordinate with other branch officials in reviewing their quality of services. • Answer the inquiries to determine customer needs for digital products such as an online banking application and other smart cards like credit cards, debit cards etc. • Educate customers related to new products and services effectively. • Engage in services such as bank statement, Account maintenance letter or updating contact and address details in account as per customer requirement. • Act as a floor person and be responsible for improving customer service. • Provide facilities such as new card issuance and other queries related to EOBI customers and other organizations. • Have a full understanding of all products and services offered by the bank. ❖ Bank Alfalah Islamic, Lahore (October 2019 To December 2019) Position: Intern-Talent Acquisition Department • Support human resources processes by scheduling appointments, conducting orientation, maintaining records and information. • Provide payroll information by collecting time and attendance records. • Submitted employee data reports by assembling, preparing, and analyzing data by using sofware applications like Ms Excel and SPSS. • Maintained employee information by entering and updating employment and status-change data. • Provided secretarial support by entering, formatting, and printing information. • Answered the telephone, relays messages, and maintained equipment and supplies. • Develop training and development programs. • Maintained quality service by following organization standards E D U C A T I O N The University of Lahore (2016-2020) Masters in Business Administration (3.5 Years) (CGPA 3.43) University of the Punjab, Lahore (2014-2016) Bachelor of Commerce (1st Div) BISE Gujranwala (2012-2014) (Intermediate in Computer Science) (1st Div) BISE Gujranwala (2010-2012) Matriculation (1st Division) S K I L L S • Proficient in MS Word and MS PowerPoint, MS Excel and SPSS • Work experience as an HR & Admin officer • Experience in Human Resources Information & Talent Acquisition Software. • Organizational, and interpersonal skills • Basic knowledge of Law/Legislation • Strong documentation and communication skills P R O J E C T S • Analyze and elaborate on the recruitment and selection method of TMR RUBBER, Sheikhupora. • Financial analysis Coca-Cola Company, Lahore. • Visit TEETOO, Lahore shoes production unit, and analysis of their supply chain structure and design.