Abdul Qayyum

CURRICULUM VITAE ABDUL QAYYUM Mobile: - +97455815878 E-mail: [email protected] Skype id: - Abdul.Qayyum1072 PROFILE Young, dynamic, SSC diploma Holder in Tourism & Hotel Management, seeking career on international trade. Resourceful and knowledgeable about Housekeeping and laundry service. Excellent communicator, motivator with abilities to complete assignments before deadlines and decision making abilities, hardwork-ing individual. In depth understanding of emerging technologies and their commercial applications. Having a genuine approach to deal with complaints and queries from diverse range of guest. ORGANIZATIONAL HIGHLIGHTS AL MESSILA A LUCURY COLLECTION RESORT BY MARRIOTT QATAR DESIGNATION : Assistant Laundry Manager DURATION : Nov. 2020 To Till Date, HILTON THE PEARL RESIDENCE PER.OPENING QATAR DESIGNATION : H.K. Laundry Supervisor DURATION : Nov. 2019 to 2020 Nov. HAMILTON PRINCESS & BEACH CLUB BERMUDA ISLAND UK DESIGNATION : Laundry Dry Cleaner DURATION : Jan. 2018 to Jul 2019 FOUR SEASONS HOTEL & RESORT JUMEIRAH DUBAI UAE DESIGNATION : Laundry Dry Cleaner DURATION : Sep. 2016 to Dec. 2017 ROTANA HOTEL & RESORT JUMEIRAH DUBAI UAE DESIGNATION : Laundry Dry Cleaner Attendant DURATION : Aug. 2014 to Sep. 2016 HOTEL ONE & APARTMENT FAISALABAD OF PAKISTAN DESIGNATION : Laundry Attendant DURATION : Mar. 2013 to Jul 014 RESPONSIBILITIES. • As an Assistant Laundry Manager you are responsible to ensure that laundry service, required by our guest, is met on time and with the highest possible standards, whereby your role will include key responsibilities such as: • •Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards • •Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed • •Develop and implement standard operating procedure, as well as production and quality standard • •Follow up with engineering department on preventive maintenance and repair orders • •Assist Laundry Manager for preparing departmental budget and goals programmed • •Provide training to laundry employees and take corrective action when performance is not satisfactory • •Ensure that laundry employees are knowledgeable about hotel’s services and facilities • •Monitor employee attendance and manpower planning to meet activities in the hotel and in order to maintain cost effectiveness • •Resolve all guest complaints and recommend improvement in operation in order to develop better service standards PROFESSIONAL QUALIFICATION: COURSE : (Hotel Management & Tourism Diploma) DURATION : 2011-2012 HIGHER SECONDARY SCHOOL DURATION : 2007-2009 GOVT. : High School Diploma DURATION : 2014-2015 BRITISH /COUNCIL : English Spoken Course Computer Skills •Microsoft Office• Internet operation •Opera • QMS •MICROS •OnQ HOBBIES • Travelling. • Listening Songs. • Surfing internets. • Play Games. ACHIEVEMENTS • Completed “FIRST AIDS” training from Pakistan government. • Successfully completed Firefighting training from Dubai Civil Defense Academy. • Completed Hospitality industry Training Program form Hilton University. • Inspire life conduct by GM. •Attended Training Of Destination Leadership. • Completed Training on Management & Employee Development • Completed Team Management Skills Program form HARVARD University. • Completed Time Management From Hilton University • Completed Leadership Training From Hilton University PERSONAL INFORMATION Date of Birth. : 18th Jul.1996 Father s Name : L/O. Muhammad Younas Nationality : Pakistan Passport number : CA4156702 Marital Status : Married Permanent Address. : Islamabad Bahria Town Phase 8 Pakistan Languages Known : English, Punjabi Urdu & Hindi. References & Certificate will be provided on request I do hereby declare that all the information given above is true to the best of my knowledge and belief ABDUL QAYYUM Signature of Candidate