usman siddiqui

Objective Customer services representative with an accounting degree, proven experience as a sales executive. Looking for a management level position in an organization to learn, gain experience and prove my leadership, interpersonal and creativity skills. Experience Pacific Aviation Corp.                                                              August 2015 - Present Holding position of an operational agent. Duties include ATC and flight plan filing for various airlines. Position also involves completing administrative tasks and ensuring all files completed for each flight by end of shift. Also hold a position of load control within the company with knowledge of weight and balance. Certified load control for China Cargo and PR passenger aircraft. Hallmark Aviation Services                                                      May 2013 - August 2015 Held a position of Customer Service Agent. Completed check in duties in timely matter for Qantas, Lufthansa, and Transaero Airlines to ensure on time performance for all accounts. Assisted in boarding gate duties to ensure boarding completed on time for the three airline accounts. Represented all three airlines for arriving passengers to ensure smooth arrival for premium and economy class passengers. Experienced in also using Altea Reservations System. Game Hut                                                                                September 2009 - September 2015 Held a position of Customer Service Manager. Recruited to deal with customers and assisted those customers with business transactions. Dealing with suppliers for demand and delivering orders. Recorded customer requirements and ensured those requirements were delivered to the customers. Iftikhar Ali & Company Peshawar, Pakistan                            May 2008 – July 2009 Managed sales and purchase control of 8 different key accounts. Provided quality customer service and support to business clients and walk in customers. Additional responsibilities included working with accounts for private limited companies, partnerships and independent traders. Education College of Commerce Peshawar, Pakistan                              June 2005 – June 2009 Earned Bachelors in Accounting and graduated in top 10 in honors. References Will be provided on request.