
About
UMAR HASSAN Senior Network Engineer
Flat NO. 34 Green Wood Plaza New Garden Town Barkat Market, Lahore
+923470631125 - [email protected] - www.linkedin.com/in/umar-hassan-9a117111b/
- Age:29
Objective
Seeking a position in Electrical (Communication and networking) as Network Support Engineer (L1,L2,L3) in a challenging environment where to utilize my professional skills and expertise that I have gathered related to networking and software’s through a continuous learning and good teamwork for performance-based advancement.
Education
Comsats-Lancaster Dual Degree Programme (UK) (2013-2017) Lahore, Pakistan Bachelors in Electrical Engineering
Professional Experience Network Support Engineer
ADG LDI PVT. Ltd (July 2017-Sep 2021) Lahore, Pakistan
Teamwork:
- Supervised the Network Operation Center (NOC) voice to maintain its QOS nationwide
Leadership:
- Developing a lead role to ADG as a network chain for its international customers (UK and USA based carriers). I handled operations these international customers and more than sixteen (POPs) national suppliers (Exchanges) ensure to making end to end connectivity and make sure best voice quality to all its end points
Time-management:
- Analyzed continuously calling graphs (Customer and Supplier End’s) and manage all the networking system accordingly and up to date with connectivity on different NMS
Problem Solving:
- Front-end and back-end office support via collaboration tools (live chat, Emails, Ticket Raising) to provide proactive support, troubleshooting and a variety of issues of end to end connectivity that faced wit KPI’s
- Major Issues (SIP/TDM connectivity trunks of supplier to all end’s E1’s)
- Maintenance and troubleshooting of E1’s through Dialogic control switch and XMS
- Implementation of (IPV4/Routing protocols/ (EIGRP, OSPF, BGP, MPLS) in Enterprise network
- TDM (Dialogic Control Switch) and VOS3000 database handle
- Documentation (All necessary on MS OFFICE)
System Analyzing and Configuration:
- Interconnect readiness with national and international carriers with the help of GUI Real Session Manager (RSM) Between LDI (UK and USA Customer) & Dialogic Supplier end
- GENBAND (RSM), VOS3000, EMS, XMS Management System, NMS (Solar Wind, Zabbix, Nagios & PRTG), TDM connectivity, SIP connectivity, TDM, H.323, IAX etc
- Microsoft Server2016/2012
- Wireless network configuration and troubleshooting including wireless controllers (physical and virtual), AP channel and Tx power settings, 802.1x security, ACLs, mDNS forwarding and broadcast/multicast traffic management.
- Physical connectivity troubleshooting of links using CAT 5e/6/6A/7A copper, single-mode fiber and multi-mode fiber media types in 1-gigabit and multi-gigabit varieties.
-
- Switching:-
(VLAN, PVLAN, CDP, LLDP, UDLD, VXLAN, VTPv1/v2/v3, STP, RSTP, MSTP, MLS, HSRP, VRRP, GLBP, CEF etc, Nexus N5K, 7K, 9Kseries etc)
- Routing: -
(Static, RIP, RIPV2, OSPF, EIGRP, BGP, IS-IS, MPLS) etc
- BGP:-
Route Reflectors, Confederation, Path Attributes (Filtering), Peer groups, attributes path, Load Balancing through (Suppressed & Unsuppressed Maps) RED, ACL, NAT, PAT, Pre-defined communities/own communities, Filtering through Tag, Fall-over, Soft Reconfiguration, Route Filter, Route Dampening etc.
- OSPF:
Distribute-list, path selection, Router Types, LSA types, Area Types (stub, total stub, NSSA, total NSSA, DR/BDR Election, Broadcast/Non-Broadcast types, LSDBS Flooding, MD5/Plain text authentication etc.
- MPLS:-
MPLS-LDP, MPLS-VPN (PE-CE RIP, OSPF, EIGRP), MPLS-DMVPN, VRF’s etc.
- Security:-
Having experience in various security technology such as Firewall, IPS/IDS, AV,Micro-segmentation, cloud security,
- Layer-2 Security (port security, DHCP snooping, BPDU/ROOT/LOOP Guard), ACL (standard, extended, AS-Path), DHCP(IPV4&IPV6), VLSM, DNS, Frame-Relay, NAT, PAT, GRE Tunneling, Site-2-site VPN, Remote Access VPN, MPLS, MPLS-VPN, MPLS-DMVPN, VRF, Policy maps, Route maps, GRE Tunneling, IPSec Tunneling, GRE Over IPSec Tunneling, Class maps, etc
- Ether Channels/Port Channels: - LACP, PAGP, VSS, MEC etc
- QOS:- Networking QOS, RX, TX, Trace route, Traffic Shaping, Traffic Policing, Queuing etc
Technical Skills:
VOIP:-
- Signaling protocols (SIP, H323, SS7, MGCP, SCCP etc)
- Cisco ip telephony configurations like CM, CM, CME, CUCM, CUC, UCCX IVR configurations
- Products (Cisco/Avaya/Panasonic/Yealink/Grandstream/Polycom) etc
- UC Server management and administration such as Contact Center, IP telephony and Rightfax etc
- Voice media gateways management including analog (FXO & FXS) and digital like ISDN PRI (E1’s Lines)
- SIP Trunks Using XMS (Session Border Controller) and TDM Trunking
- EMS for handling E1’s Lines
- Dialogic Control switch SIP into SS7 conversion
- Call manager basic configurations and CUCM
- IP & Presence administration
- UCCX Scripts
- IVR and agent-based campaign management
- Dial plans both in source and Elastix/FreePBX
- Script programming languages (python, bash, perl…)
- Sip peer configurations
Security Devices:-
- NGF Security, PIX, ASA (55K,54K), FTD/FMC Firewall, Paloalto, miKrotek, PFSENSE, Fortinet, Juniper, HPE/Aruba, SDN/WAN, CheckPoint, Sophos, Sonicwall etc
- F5 Application delivery controllers and Netscaler etc
Different Vendors Products:-
- Cisco Routers and nexus switches (ASR9K, CRS, Nexus N7K,9K,5K,3K, 6500 catalyst switch,7600 router series), Cisco Switches (3750,3500 series) Cisco Media Gateways (AS5400, AS5300) , Cisco PGW(Signaling Gateway) Bluecoat, Meraki(AP), Aruba, Dell, Hp, Huawei etc
- Automation mind set for server/network tasks
- Security background configuring firewalls and IDS / IPS
Professional Trainings & Certifications Corvit System, Lahore (2018-2020)
- Cisco Certified Network Associate (CCNA R&S)
- Red Hat Certified System Administrator (RHCSA)
- Cisco Certified Network Professional (CCNP R& S)
- Cisco Certified Network Professional (CCNP Troubleshoot)
- HCIP (R & S)
- Cisco Certified Network Professional (CCNP Security (PIX+ASA + Cisco FTD Firewall))
- CCIE(Routing & Switching)
- MCSE (Server 2008, 2012, 2016)
- Mikrotek
- VOIP
- Working on free PBX like elastic free PBX Software based on Asterisk telephony system
- ITIL4 (Good understanding, process and service management)
- SD-WAN (Intermediate)
- AWS Solution Architect docker/containers, Kubernetes etc
- RHCSA (Centos6, 6.4, RHEL 8, 8.3, Ubuntu, KVM)
Academic Final Year Project
- Description
The purpose of the project is to monitor the natural gas leakage, smoke intensity and temperature for an indoor environment. Passive Infra-Red (PIR) will detect movement in room and activate alarm. PIC microcontroller continuously monitors the current values of sensors and sends data to receiver wirelessly via Zigbee module. An information is displayed in the form of graph on TFT LCD. The values of all these sensors are also pushed into the cloud storage continuously via Wi-Fi module and can be monitored on Android app from remote location. In case of any fault or hazard, the STM microcontroller on receiver will activate an alarm and send SMS via GSM.
Languages
- English, Urdu, German (Beginner)
Experience
Network Support Engineer
ADG LDI Pvt.ltd
2017 — 2021
Education
BS-Electrical Engineering
[Date: Immediately]
Comsats Institute Of Information Technology, M.A Jinnah Lahore
2000 — Present
