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Syed Ansar Raza

Syed Ansar Raza

Manager Engineer

About

Dear Sir, I have included my resume with a detailed look at my work history and experience but here are a few of the highlights of my career; I have a degree in Telecom engineering and a great understanding of Telecom Networks especially GSM, 3G/4G LTE, IP Network, Wireless and Radio Communication. I was employed as a Telecom NOC Engineer support Engineer (VOICE) and later promoted as Manager Admin Officer, where I worked with one of the best engineering teams around the globe. Through these professional I have gained incredible insight to this profession and I have the experience needed to meet or exceed your expectations.. I have the training to comply with all safety codes and regulations. I possess the ability to troubleshoot any technical problems that occur and I am familiar with the problems affecting the different types of technical equipment. I have excellent problem solving skills, I am organized and I possess outstanding communication skills that make working in this field much easier. I am also certified Computer IT diploma holder from Christian Computer institute. You need to have the ability to talk with and listen to others in order to determine what the problems are, so you can begin finding a solution. I have the ability to work under pressure, meet tight deadlines and maintain a friendly environment at all times. I am Available 24/7 at my phone if you need further information +92-303-4692363 Respectfully, Engr. Syed Ansar Raza [email protected]

Experience

Assistant Manager NOC

Verscom technologies Lahore

20142020

Working as Assistant Manager NOC-Engineer, providing Level-1 support to Global VoIP core Projects 1. Management and Maintenance of Network Monitoring Systems (NMS) 2. Provisioning, Fault Handling & Escalation 3. Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal operations 4. Regular Reporting i.e. Network Utilization, Daily QoS, Traffic Record and bringing up to date Network modifications on Daily basis 5. Creating and solving trouble tickets using footprint Portal 6. Coordinating and assisting troubleshooting and repair work by external peers, and hardware vendors 7. Working on Genband SBC, Genband Real Time Session Manager (RSM) 8. Manage & maintain the Monitoring systems (reports on the Status and performance of the network, ISP services and facilities) 9. Fault handling and escalation (identifying and responding to faults on systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution) 10. Make initial outbound contact with customers to notify them about network issues

Education

SSC Science

First Division

GHS Gujranwala

20052007

HSSC Pree Engineering

First division

PCS gujranwala

20072009

BS telecom Engineering

BS Telecom Engineeirng 1st division

UET Taxila

20092013