Description
1- Customer Services
2- Project Management
3- BPO/Contact Center/Telecom
4- Team leader/Manager
5- Performance evaluator
6- Onboard processing activities.
7- People oriented
8- Report writing/MS Word/Excel
9- Recruitment
10- Management/Leadership
Education
University of Karachi
- Jan 2002 / Jan 2005 B.Com
Experience
Cisco Systems
- May 2012 / May 2015 Project Manager
Since last 5 years, I am working for Qatar Airways in HUB Doha, I recently lost my job due COVID-19 situation and will be coming back to Karachi soon.
Qatar Airways
- Jun 2015 / May 2020 Senior Customer Services Agent
Pakistan International Airlines
- 2007 - 20012 Quality Evaluator and Trainer