Shoukat Ali

Receptionist

About

*Professional Summary Core Competencies NGO Project Management & Field Coordination Play-Based Learning & Education (Montessori to Middle School) Office Administration, Reception, Customer Service, Counter Management Data Management & Reporting (MS Office: Excel, Word, PowerPoint) Workplace Safety & Fire Safety Compliance Veterinary Field Knowledge & Disease Classification Farm Supervision & Agricultural Operations Health & Safety Training Implementation *Professional Experience* Taluka Technical Support Person – World Health Organization (WHO) 2018 – 2019 | District Thatta, Pakistan Provided technical support and data management for health programs. Assisted in implementation of health projects at the district level. Computer Data Operator – Health Card Program 2016 – 2017 | Pakistan Managed and maintained patient records and reports using MS Office. Head Coach, Play-Based Learning – Right to Play / Roshan Rasty Project 2019 – 2021| District Thatta, Pakistan Designed and delivered interactive learning sessions for children. Promoted child engagement and development through play-based learning methodologies. Enumerator – World Food Programme (WFP) 2020– 2021 | Pakistan Conducted field surveys, collected and processed data for food security projects. Office Assistant / Receptionist / Customer Service / Counter Staff 2023 – 2024 | Various Organizations Managed office operations, reception duties, and customer service tasks. Implemented filing systems, appointment scheduling, and customer assistance. Farm Supervisor – Private Farm 2024 | Jeddah Al Abwa, Saudi Arabia Supervised farm operations, livestock management, and veterinary support. Veterinary Experience – Classification of Diseases. *Education & Certifications* Bechlor Degree from Sindh university jamshoro. BS. Sociology from Allama iqbal open university. Diploma in Customer Service International Standard. Customer Service Value in Marketing Analytics. :Diploma in Receptionist Workplace Safety Training Federal Civil Defence School, Karachi (Certified 2025) Fire Safety & Health & Safety Certificate Courses Occupational Health and Safety Management System ISO 45001:2018 Industrial Transformation & Innovation Improving Health & Safety Culture Essentials Textile and Fire Safety Requirements (TFSR) – FPAP Fire Pumps: Inspection & Maintenance – FPAP Safety of Compressed Gas Cylinders – FPAP *Technical Skills* MS Office (Word, Excel, PowerPoint) Data Management & Reporting Customer Service Tools & CRM. Veterinary Data Classification *Languages* Urdu – Native English – Fluent Arabic – Excellent Sindhi - Native