Description
Shiraz Javed Farooq
16 Akbar House, Hussain D’ Silva
Gardens, Garden West, Nishtar Rd,
Karachi, Pakistan. 74550.
Tel: 021-32251407
Mobile: 92-(0) 334-328-5085.
E-mail: shiraz.javed.farooq@gmail.com
OBJECTIVE:
I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.
MY PROFESSIONAL EXPERIENCES:
Mar ‘16 – Till date Assistant Manager Planning – Imports & Exports
Syngenta Pakistan Limited
Duties and responsibilities:
Keeping import data and consignment sheet up to date for stakeholders.
Keeping Goods Declaration Data base and clearing agent service billing database up to date.
Housekeeping and record keeping of the import documents.
Timely availability of the shipping documents (Invoice, Original Bill of Lading, Packing List, Pre-Shipment Inspection Report, Covering letter of Pre-Shipment Inspection Report Certificate of Origin, Certificate of Analysis, CP and Seed Lab Testing Reports, Phytosanitary Certificates, Non GMO certificate of Seeds) and pay orders with team coordination local and global.
Filling Quota application and extensions.
Coordination with the clearing agents regarding consignments and providing them with relevant documents for consignment clearance from customs.
Coordination with the SITE team regarding the delivery of the consignments and providing them with relevant documents for receiving in the system.
Monitoring performance of the clearing agents.
Facilitate in collection & compilation of information for planning enhancement initiatives.
Filling EIF’s in the WEBOC – ( Web Based One Customs )
Visiting SITE plant for offloading of new consignments and for the export of any product.
Applying for Import Permits of Seeds and providing undertakings of the same.
Keeping database of CP and Seeds Registrations up to date.
SAP related tasks
PO creation ( CP and Seeds )
Extraction of production reports
Extraction of inventory reports
Extraction of Aging reports
Extraction of consumption reports
Sept ‘14 – Feb ‘16 Logistics Officer
Syngenta Pakistan Limited
Duties and responsibilities:
Primary (Port to SITE plant and Port to Up country warehouses), secondary (SITE plant to upcountry, in between warehouses) and tolling (3rd party production to SITE plant or up country warehouses) vehicles arrangement for stock movement.
Stock movement from (port- SITE plant, SITE plant to upcountry warehouses and between upcountry warehouses, 3rd party to SITE plant) in accordance with Distribution Tool.
Inventory Management at SITE plant, Toller (3rd party) and six upcountry warehouses.
Facilitate in collection & compilation of information for logistics enhancement initiatives.
Facilitate in the collection & compilation of Supply Data.
Facilitate in the analysis of Supply Data and preparation of management reports.
Daily coordination with the SITE team, Toller Plant team and up country warehouses team regarding stock movement and inventory control.
Tracking and logging every vehicle movement from Karachi to SITE, SITE to warehouses and from port to SITE.
Raising purchase requisitions for HSE related products that comes under the umbrella of logistics.
Inventory control as per the forecast and FEFO (First Expiry First Out)
Close monitoring of slow moving products and non-stock items.
SAP related tasks
Maintaining customer master data
Discount setting in accordance to the policies
Creating purchase requisitions
Extraction of Stock reports
Processing STO’s
April ‘14 – Aug ‘14 Customer Services Officer
Syngenta Pakistan Limited
Duties and responsibilities:
Facilitate in collection & compilation of information for customer service enhancement initiatives.
Facilitate in the collection & compilation of Supply Data.
Facilitate in the analysis of Supply Data and preparation of management reports.
Raising purchase requisition and acting as one window of procurement for SITE and up country warehouses.
Tracking and logging the procurement activity of every single line item.
On time invoice reversals and credit notes processing in accordance with the company policy.
SAP related tasks
Processing of Credit Notes
Reversal of invoices
Creating purchase requisitions
Nov 2010 – March 2014 Officer Customer service, IT Support
Khan Petroleum Services
Duties and responsibilities:
Assisting and promoting Sales
Assist with month-end close reports and perform other miscellaneous responsibilities and duties as assigned.
Interface with sales operations and credit services to maintain the integrity of functional data
Calculate and submit monthly commission reports of sales representatives.
Preparing and distributing department reports.
Perform ad-hoc analysis and reporting for other departments and all levels of management as required.
Creating sales tax invoices data.
Issue Resolution
Identify and resolve billing issues by working with operations and sales – issuing adjustments according to established policies and standards.
Correction or reversal of invoices.
Business Development
Identifying future needs of the customers and aligning the needs pro-actively with the sales and marketing team
Records Keeping
Perform the tasks of account reconciliation.
Certify customer contracts to ensure billing accuracy on a weekly basis.
Opening of new files and closing of files on yearly basis.
Final settlements and credit note provision to customers.
Clerical Tasks
Typing Memos, letters, and generate flyers for upcoming events and job announcements.
Designing and proof reading of the brochures, pamphlets, visiting cards and POS machine cards.
Information Technology Support
Maintaining firm website (www.khanpetroleum.com)
Maintaining the LAN and the wireless network of the company, installation, connectivity and purchase of the hardware, website maintenance.
Maintaining the customer balance details for POS machines.
Coordinating with the vendor of POS regarding the changes in the software of POS as per the requirement of the customers and users.
Cost Control
Verifying the Quotes received from vendors as per department’s requirement in accordance with company policy process with approval or cancellation.
Approving or cancelling the purchase requisitions for office equipment’s, furniture, etc.
Training and Development
Provided training to the Assistant officer Customer Services and sales representatives regarding the detail functionality of POS machines, Balance check and upload through web portal in POS machines.
Oct 2008 – Oct 2010 Assistant Officer Customer service, IT Support
Khan Petroleum Services
Assisting and promoting Sales
Calculate and recap daily sales.
Maintain product sales database.
Maintaining sales tax invoices data soft version as well as hard copies.
Issue Resolution
Communicate with customers and respond to inquiries to solve billing issues.
Serve as a resource to the organization and customers by identifying issues and resolving issues in a timely manner via phone calls, emails, fax etc.
Business Development
Communicate with the customer regarding purchase order and billing accuracy.
Offering products or services to customers which may complement those that have already been purchased.
Record Keeping
Maintaining (Customers, Vendors and products) database.
Review and keep record of the customer agreements.
Match invoices according to customer name and location.
Review and file invoices alphabetically and by location order.
Clerical Tasks
Complete billing procedure and controlling documents.
Other office skills including E-mailing, Filling paper work, using copy machine and fax machine – Prepare for important agenda meeting.
Cost Control
Collection of Quotes from vendors as per department’s requirement in accordance with company policy.
Raising manual purchase requisitions for office equipment’s, furniture, etc.
Information Technology Support
Maintaining the log of the purchases for warranty claims.
Review and keep record of the vendor agreements.
Aug ‘03 – July ‘05 Officer Customer Support, IT
Memon Enterprise
Duties and responsibilities:
Providing Consultation and Services to Clients.
Hardware Support, Maintenance and Troubleshooting.
Software Installation.
Network Maintenance and Troubleshooting.
PROFESSIONAL STRENGTHS:
Good knowledge of Customer services and logistics function.
Comprehensive knowledge of billing procedures.
Excellent knowledge with good analytical skills.
Skilled in using PC’s, Microsoft office software like word, excel, and access
Ability to prioritizes work with minimal supervision and handle multiple tasks simultaneously.
Quick learner and has the ability to work under pressure.
Very good knowledge of computers in respect to hardware and software and do have clear concepts of programming languages.
Good administration, management and communication skills.
Good understanding and knowledge of different modules of SAP.
Good understanding and knowledge of HSE standards of the company with respect to warehousing/ driving/ logistics and chemical handling.
Freelance tutor since 2008 – 2014, providing private tuitions to grade 5th till 8th.
EDUCATION:
2005-2008 Masters of Business Administration (Majors Marketing)
Hamdard University CGPA 3.017
2001-2003 Bachelor of Commerce
Government College of Commerce and Economics 2nd Division, (54%)
2000-2003 Bachelor of Computer Science (Information Technology)
Preston Institute of Management Science and Technology CGPA 2.80
1997-1998 Intermediate
Government College of Commerce and Economics 64 Percent B Grade
1995-1996 Matric
BVS Parsi High School 84 Percent A-One Grade
ACHIEVEMENTS AND AWARDS:
Merit Position 20th S.S.C Exam General Group
Hockey Champions Sindh District Karachi
Participant You Careers 2007 UniLever Pakistan Workshop
Actor Stage Play Hamdard University
Best Employee Best Employee of the year 2009-10-11
Gracias Award Sept ’14, Feb ’15, Oct ’15
Val-You Oct’17 ( For Clearance and delivery of shipment)
Val-You Oct’17 ( For Resolution of Seeds Sample EIF)
TRAINING COURSES ATTENDED:
Cisco Certified Network Associate Career Training &Testing Center
Cisco Certified Network Professional Career Training &Testing Center
Microsoft Certified Systems Engineer Career Training &Testing Center
Microsoft Certified Systems Administrator Career Training &Testing Center
IELTS ( Band 6.5 ) British Council Pakistan, Karachi
E-Learning : Unconscious Bias Syngenta Pakistan 18-10-2016
E-Learning : Anti Bribery Syngenta Pakistan 19-11-2015
E-Learning : Corporate Security Syngenta Pakistan 04-08-2014
E-Learning : HSE Policy and Standards Syngenta Pakistan 30-06-2014
E-Learning : Code of Conduct Syngenta Pakistan 11-06-2014
PROJECTS AND RESEARCH REPORTS:
Strategic Management English Biscuits Manufacturers
Defense Housing Authority Educational Institutes Surveillance System
Defense Housing Authority Golf Club Wireless Security System
Khan Petroleum Services P.O.S devices
Syngenta Pakistan Procurement Log Sheet
Syngenta Pakistan Logistics dashboard
Syngenta Pakistan Distribution Tool
Syngenta Pakistan Import Duty Calculator
Syngenta Pakistan Consignment Status Sheet
Syngenta Pakistan Warehouse Capacity Calculator
HOBBIES:
Photography
Research and Studying New Things
Playing Console Games and table tennis
Movies
Exercising
Computer/ IT Skills
Data Communications CCNA/CCNP – Training
Programming Languages VB/ C++
Website Designing PHP/SQL LITE/ASP/HTML/CSS
Graphics ADOBE PHOTOSHOP
Operating System WINDOWS XP, 7, Server 2000 -2003
Office Suite MS Office/ MS Excel/ MS PowerPoint/MS Outlook
ERP SAP
Others VIDEO -AUDIO Editing / HARDWARE –
SOFTWARE – NETWORK Configuration
Education
BVS Parsi High School
- 1995-1996 Matric
General Group passed with A One Grade
Government College of Commerce and Economics
- 1997-1998 Intermediate
Passed with 64 Percent B Grade
Government College of Commerce and Economics
- 2001-2003 Bachelor of Commerce
Passed with 2nd Division (54%)
Hamdard University
- 2005-2008 Masters of Business Administration (Majors Marketing)
Passed with CGPA 3.017