Safia Murtaza

·       A 24 years old individual with demonstrated ability in civilizing operations through effectual instruction. Experienced in customer service skills, well trained on maintaining customer accounts by recording account, proficient at resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Target oriented with impressive manners of telephone handling and communication skills while managing large amount of ongoing or incoming calls. A key role player in team, contributing to team effort by accomplishing related results as needed.