Sadia Hakim

With over 10 years of experience spanning university examination management, international testing (British Council), and banking operations, I bring a rare combination of academic , operational and customer-focused problem solving to every role I take on. Currently serving as Senior Examination Officer at Ziauddin University, Karachi, I oversee end-to-end examination processes for thousands of students across multiple faculties — coordinating scheduling, managing invigilator teams, ensuring regulatory compliance, and driving continuous improvements to the student experience. My earlier career at UBL and HBL sharpened my analytical thinking, complaint resolution skills, and ability to work under pressure in high-volume, SLA-driven environments. I am also a certified British Council examiner, having conducted Cambridge examinations to international standards. Academically, I hold an MBA in Finance from the University of Karachi. I am actively seeking new opportunities in education administration, operations management, or customer experience — particularly in the UAE, UK, Canada, or wider GCC region — where I can contribute my skills to a forward-thinking organization. 📩 Open to work | Relocating internationally | Let's connect.