Raja Haroon Javed

Raja Haroon Javed Address: Block Q, D.Silva Town, North Nazimabad, Karachi, Pakistan. Contact & WhatsApp: +923442084947 / +971545464588 Email: [email protected] Personal Statement Am a highly motivated person with experience in Customer Chat and Support, Restaurant & Hotel industry, Sales Marketing, Management works. I pay attention to details and I commit to my job in order to be able to satisfy goals, values and targets of the company, and thus I aim at working with an organization that can offer me an opportunity to share knowledge and experience that can help me to grow in my career. Employment History DESIGNATION: Receptionist and Customer Support - COMPANY: NABILA'S SALON Karachi, Pakistan (Sept 2020 - 2021) Duties And Responsibilities Booking Appointments on Calls Floor Management Marketing Giving New Ideas for Increasing Sales Customer Chat and Support Look after to Customer choice Managing Online Appointments DESIGNATION: Waiter and Management Team - COMPANY: SHAKESPEARE AND CO DUBAI-UAE (March 2017 - July 2020) REFERENCE FROM COMPANY: SHAKESPEARE AND CO, DUBAI-UAE Restaurant supervisor: Rajendra Singh Panwar Email address: [email protected] Mobile contact: +971525702937 I hereby certify that the above information is true and correct to my knowledge. Strenght : Aware of food healthy and safety, Smart and presentable appearance, Good organization skills, Active in giving answers, Self-motivated and Smart working, Proffesionally Handle Problems, Friendly and welcoming. Duties And Responsibilities Assist to Manager Marketing Customer Chat and Support Food and beverage preparation Restaurant Bar Working and Coffee Making Budgeting and cost control Creating a positive first impression through energetic attitude Assisting customers as they make choices Sharing product and menu knowledge with customers by suggesting alternatives Serving customers in a timely manner and getting their feedbacks after Ensuring a tidy, clean, and healthy environment for customers Following company policies and procedures Consulting customers to ensure their satisfaction Directing and accompanying customers to their respective seats or tables Inventory taking at the end of a stated period Responding to customer inquires Taking and placing customers orders through POS system Completing duties assigned to me by the management. Great interpersonal skills Changes adaptability DESIGNATION: CSR - COMPANY: OSI Call Center Karachi, Pakistan (Sept 2014 - Nov 2016) Duties And Responsibilities International Calls Chat and Support Satisfying to Customer Certificates Certificate in information technology. Certificate in Food Hygiene Course COMPANY: Hygeia Quality Consultants (DUBAI - UAE) Qualification St Jude’s High School (2014)Matric in Science. Intermediate (In Progress)