Owais Khalid

  Owais Khalid Email: [email protected] Phone: +92-345-9284738 ADDRESS: Behind T.M.A office, G.T road amangarh NOWSHERA, PAKISTAN Professional Experience: DMC – Development Management Consultants Network Engineer (10/2016-11/2017) Engineering team member supporting enterprise networks of multiple commercial customers. Essential member of the team which is responsible of managing enterprise wide networks of the clients. Interacting with clients, understanding their needs, consulting in solution designs & providing technical support to clients by remote access & troubleshooting. Quickly resolution of all IP network to reduce downtime while complying to the agreed SLA’s.  Network Monitoring & Maintenance  Maintaining Services Uptime  Security and Surveillance  Managing enterprise IT systems Technical Engineers and Builders Network engineer (2/2016-7/2016) Network management with detailed focus on services uptime, analytical and problem solving approach. Design, implementation, maintenance and support the existing network architecture. End to end management of gateway equipment, network layers and intranet, e.g. Router, Manageable switches, etc. Aptitude & expertise to recommend and Implement new and innovative ideas to improve performance in the network architecture.  Network Monitoring & Maintenance  Maintaining Services Uptime  Security and Surveillance Mobilink (PMCL) Pakistan Internship RF unit (08/2016-10/2016) Inducted as an expert in the Radio frequency team, which was responsible to monitor all the regional sites. Maintaining and monitoring performance of radio network by conducting drive test and analyzing various reports. Co-ordination with the field engineers of Radio Network and Switching facilities for rectifying network issues and improving the network performance and quality. Monitoring of 3G network performance by carrying out the drive test and analysis of drive test log.  Creating and maintaining reports of 2G-3G-4G of specific focus areas  Managing site hardware issues  Monitoring and maintaining hourly, daily, weekly, monthly statistics of site performance  Identifying and rectifying network coverage and addressing grey areas for better coverage  Create and propose network expansion plans based on the traffic analysis reports  Create and propose Cell Design Data for the new BTS sites PAKISTAN TELECOMMUNICATIONS LIMITED (PTCL) Broadband Engineer (06/2014-08/2014) Member of a team responsible for handling new connections, customer care, issues management specifically land line and broad band problems and provide online helpdeks tech support to customers.  Management of new connections applicants  Management and handling of broadband complaints  Troubleshooting & helpdesk support for broadband customers for broadband routers and customer interfacing with their equipment  Complaint handling logs and reporting  Excellence in LAN and Wifi configurations to support customer needs  Installation and configuration of networking systems and components  Onboarding of customers to the CPE equipment for services and equipment operation of the device  Upsell and market new products to existing customers Photography  7+ years of experience in Professional Photography/Editing & Videography  Ceremonial & event coverage  Avid outdoor capturing  Major interest in nature & wild life photography  Official Mediagrapher of Frontier 4x4 Club Education: BS:Telecommunications & Networking 2016 Comstats Institute of Science & Technology Certifications: Digital Signal Processing (DSP) Electromagnetic Theory (EMT) Antenna & Radio Wave Propagation Telecom Network Design Wireless Networks Fiber Optics & Applied Networking Software Engineering Skills & Exposure: C/C++, C#, Turbo C IDE, MS Visual Studio, Eclipse, MatLAB & Cisco Packet Tracer, Windows OS,MS Office, Linux Personality: Adaptable, easy to work with, dedicated, solution oriented, learning aptitude & team player Hobbies: Book Reading, Poetry, Travelling Studying new research areas Badminton/Cricket/Football/Basketball Photography Off-Roading with clubs