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  NAZIA AZAM Contact # 0341-5086527 03554332090 [email protected] Address: FLAT # 216,Jeewani Heights,Block 4, Safoora, Karachi.         ACADEMIC QUALIFICATIONS:     Qualification Institute Year Bachelors Karakoram International university 2019 Intermediate Sedna Degree College 2014 Matriculation Diamond Jubilee School 2011 PERSONAL PROFILE:   Date of Birth: 7-June-1996 Father’s Name: Azam Khan Marital Status: Single CNIC: 71504-0382553-8 Nationality: Pakistani Religion: Islam   WORK EXPERIENCE:   ·         Dr .Essa  Laboratory & Diagnostic  Centre  At Jinnah  International   Airport  Karachi Front Desk Officer Ø  Public dealing Ø  Cash handling Ø  File maintaining Ø  Hand over lab test report to the concerned individuals. Ø  Handling calls and emails.   ·         Aga Khan University Hospital                                                                    (May -03-2019to Nov- 03- 2019) Medical Receptionist Ø  Greet patients and other customers about lab test and procedures. Ø  Manage receipt of payments through cash, debit, and credit cards. Ø  Work as a Phlebotomist. Ø  Files maintain. Ø  Handling calls and emails. Ø  Hand over lab test report to the concerned individuals.     ·         Unilever Company                                                                                          (Feb- 01-2019toApr-01- 2019) Anchor Ø  Greet customer. Ø  Team management Ø  Customer dealing. Ø  On ground marketing. Ø  Cash handling.     CERTIFICATION:   ·         TAFF – Vocational Training Institute                                                       (January-01- 2020  to April-01- 2020) Customer Service and Retail Sales (CSRS) Course   SKILLS:   TECHNICAL SKILLS: ·         MS Office (Word) ·         Power point   SOFT SKILLS: ·         Time Management ·         Teamwork ·         Anger Management ·         Communication Skills ·         Stress Management   CONCEPTUAL SKILLS: ·         Creativity ·         Problem Solving ·         Decision Making   DOMAIN SPECIFIC SKILLS: ·         Costumer Service ·         Sales ·         Basic Project Management   LANGUAGE:   ·         Understanding of English ·         Proficient in Urdu REFERENCE:   TAF Foundation TAF Foundation Landline # +9221 35291216-7, 0300-2523129 URL# www.taffoundation.org D-153, Block No. 5, K.D.A. Scheme No. 5, Clifton, Karachi.

Experience

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2000Present

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2000Present