Muhammad Shoaib

Delivered remote network configuration and troubleshooting support for small-business and individual clients. Designed and simulated LAN/WAN topologies using Cisco Packet Tracer, including VLANs, DHCP, NAT and static routing. Supported VPN connectivity, firewall rule configuration and remote-access requirements. Prepared configuration documentation and provided post-deployment troubleshooting and support.

Supported LAN/WAN connectivity and resolved network and end-user issues across enterprise environments. Configured and maintained Cisco routers and switches, including VLANs, NAT, IP addressing and basic routing. Monitored network availability and performance, investigated connectivity faults and coordinated resolution with IT teams. Supported VPN configuration, IP addressing and network documentation for operational and troubleshooting activities.

Configured and tested DHCP and Cisco switching/routing environments in laboratory networks. Used Wireshark to analyze traffic and identify connectivity and configuration issues. Prepared network topology diagrams and configuration documentation.