Description
This is umair, i am in mid 30s. I am currently working as Head of CS and Operations in a renewable energy firm. i have extensive experience of customer services, Customer experience and call center operations of more than 15years.
I did by graduation in accounts and also did a 3 years diploma in software engineering.
i won many awards in customer care department when i was in Jazz Mobilink and also lead different projects.
Education
University of Karachi
- 2002/2003 B.COM
Bachelors in commerce.
Experience
Feroze Power Pvt Ltd
- Jan 2021 Head of CS