Description
As an IT professional, my key responsibilities are to provide technical support, ensure smooth functioning of computer systems and networks by conducting ITIL Standards with data-driven approach. My responsibilities include troubleshooting issues, installing software’s and hardware’s, monitoring systems performance, maintaining documentations and SLA of IT. I also collaborate with other teams to ensure effective communication and resolve complex issues.
Education
COMSATS University Islamabad, Vehari Campus
- 03-09-2016/08-10-2020 BS Computer Science
Experience
ARAR Innovations Private Limited
- 02-02-2021/current Network & Systems Engineer