Muhammad Bilal

Muhammad Bilal Wazirabad, Punjab, Pakistan [email protected] 03024201203 linkedin.com/in/muhammad-bilal-555343150 Summary Muhammad Bilal Assistant Manager Networks at Unique Group of Institutions Lahore, Network Administrator Tracking World Pvt Ltd, Network Engineer at Express News Lahore, Network Engineer at ConnecTel (ISP) Lahore. Wazirabad, Punjab, Pakistan Summary Assistant Manager Networks with Cisco CCNA CCNP Certification and 7 years of network experience in different originations. Computer Network Management, Love to play Badminton and cricket. Experience Assistant Network Manager Unique Group of Institutions Jul 2021 - Present (1 year 2 months +) Lahore, Punjab, Pakistan •Perform network design and capacity planning. •Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers •Install and integrate new server hardware and applications •Resolve problems reported by end user. •Define network policies and procedures. •knowledge of best practices around management, control, and monitoring of server infrastructure •Experience on firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution supporting server applications and operating systems. •Provide helpdesk assistance in resolving software, hardware and network related problems. •Assist in equipment set-up and software installation and updates. •Assist in maintenance of telephone systems and computer stations. •Perform troubleshooting, archiving and back-up of server applications. •Manage inventory of software licenses, software application, hardware components and IT supplies. •Generate email and network accounts for new users. •Configure computers for new users. •Update regularly emails and phone numbers of users. Page 1 of 4 •Respond to service calls and emails promptly. Muhammad Bilal - page 1 •Maintain both internal and external company networks. •Assist in implementing firewalls and security devices to ensure network security. •Coordinate with Manager to set user access, permissions and roles to prevent unauthorized access Network Administrator Tracking World (Pvt) Ltd Jun 2019 - Jul 2021 (2 years 2 months) Lahore, Punjab, Pakistan •Network Administrator with 2+ years of experience enhancing IT operations across the enterprise. Advanced expertise in LAN/WAN administration, technical support, and integrated software applications. Strong knowledge and comfort within Windows servers, DNS server, application server, Windows Active Directory, DHCP, and Cisco network infrastructure and peripheral processes •Perform network design and capacity planning. •Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers •Install and integrate new server hardware and applications •Support and administer third-party applications •Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses •Set up user accounts, permissions and passwords •Resolve problems reported by end user •Define network policies and procedures •Specify system requirements and design solutions •knowledge of best practices around management, control, and monitoring of server infrastructure •Experience on firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution •Familiarity with backup and recovery software and methodologies Network Engineer Express News Jan 2018 - Jun 2019 (1 year 6 months) Head Office Lahore • E-mail configuration, Recover E-mail, Repair, Printer Installation, sharing, File Sharing, Configure Cisco Switches, Any Technical Problem in Network, Troubleshooting, Solution In minimum Time Period, Backup Cable for all important Links, etc. • Express-News IT Infrastructure Involves Managing & Supporting 4 remote sites, 750 + Desktop Muhammad Bilal - page 2 Users. • Ensure that a company's computer network remains functional on an optimal level. • Configuring and troubleshooting the Proxy Servers. • Security Audits on all Hosts/Devices, Documentation, monitoring, and running Updates/Patches in IOS. • Installing and Configuring MikroTik Router for Multiple Purposes. • Design and Implement Virus Protection, Computer Hardware, and System Software. • Ensure network security and connectivity. • Installation and Configuration WMWARE-EXE. • Creating Network redundancy and backups to ensure continuity in the event of network failure. • Installation and Managing CCTV Camera, DVR & NVR. • Install and integrate new server hardware and applications. • Designed and implanted Virtual LAN with Routing, Wide Area Network, and Redundancy of all Active devices Network Engineer ConnecTel Pakistan Sep 2014 - Nov 2017 (3 years 3 months) Lahore, Pakistan • Network Support both to the Head Office and the client end. • To ensure maximum possible service availability and performance. • To provision customer network services on core equipment. • To provide support services for Engineering and other technical teams. • Manage and maintain the ConnecTel (ISP) Monitoring Systems(these report on the status and performance of ISP services and facilities). Page 3 of 4 • Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services). • Tier 3 Support for co-location, customer backup network and ISP services. • Worked on Access Networks (Layer 2). • Worked on Core Layer (Layer 3). • Configuring and Managing VPNs between Client Sites. • Remotely access the switches and troubleshoot (Telnet). • Configuring Network access Servers and Routers for AAA Security. • Configuring APs and authenticate the APs using Dot1x. • Configured and managed Radius Server on Windows Server 2012. • Responding to user tickets and provide them immediate solution. • Managing the HSI VLANs, Monitoring of BRAS(s). • Worked on Troubleshooting, Configuration and Maintenance of the L2 Muhammad Bilal - page 3 Network. Education University of Gujrat Bachelor's degree, Computer Science Licenses & Certifications Office Management Program(Microsoft) - Muslim Hands International International English Language Testing System - AEO Issued Feb 2015 - Expires Mar 2018 Cisco Certified Network Professional (CCNP) - Corvit Networks Cisco Certified Network Associate Industrial (CCNA I) - Cisco Issued Aug 2016 - Expires Aug 2020 Skills Routing • Routing Protocols • Networking • Microsoft Office • Dynamic Host Configuration Protocol (DHCP) • Cisco Routers • Wireless Technologies • Windows • Network Administration • Office Administration Muhammad Bilal - page 4