Muhammad Anas

Performing manual testing on web and mobile applications to ensure system reliability and performance Collaborating with developers and QA team for quick issue resolution Assisting in system monitoring, application performance checks, and basic troubleshooting Supporting internal teams in maintaining smooth system operations and resolving technical issues Contributing to documentation of processes, test reports, and system workflows

Conducted functional, UI, and regression testing Created test cases and logged issues in Jira Assisted in application setup and system configurations Supported IT operations including issue tracking and documentation

Installed and maintained computer systems, software, and applications Provided technical support for hardware and software-related issues Managed user accounts and system access within the organization Monitored system performance and handled regular data backups Supported office IT setup including systems, printers, and configurations Assisted in website updates and system maintenance Maintained documentation of IT processes and issue logs Ensured smooth day-to-day IT operations