Mirza Kashif Baig

• Directed end-to-end facility administration for a 100-acre integrated textile manufacturing complex comprising three production plants and a workforce of over 11,000 employees, ensuring seamless support to continuous manufacturing operations. • Led corporate services encompassing administration, transport, facilities, housekeeping, canteen, accommodation, utilities, procurement and contractor management, driving operational efficiency and service excellence. • Managed labour relations and workforce administration in close coordination with plant leadership, fostering discipline, employee welfare, regulatory compliance and a productive industrial environment. • Coordinated with government departments, regulatory bodies and local authorities on statutory matters, inspections, utilities, emergency services and operational compliance. • Streamlined facility operations through effective resource planning, cost control, infrastructure maintenance and continuous process improvement to maximize operational readiness. • Prepared executive reports, operational analyses and strategic recommendations, enabling informed decision-making and continuous organizational improvement. • Directed enterprise security operations across the manufacturing complex, overseeing access control, CCTV surveillance, perimeter security, emergency preparedness and incident response to safeguard employees, visitors, assets and critical infrastructure. • Directed end-to-end warehousing and inventory management of engineering spares, MRO stores, uniforms, accommodation assets and operational consumables, ensuring uninterrupted facility support through robust inventory controls and stock optimization. • Strengthened inventory governance by implementing systematic stock audits, reconciliation and SOPs, improving asset accountability, minimizing inventory discrepancies and enhancing operational efficiency and cost control.

@ Directed HR and administration for **450+ employees**, achieving approximately **PKR 20 million in annual savings** through process optimization and resource management. @ Developed HR **SOPs** and a Performance Management System, strengthening governance, compliance, accountability and workforce effectiveness. @ Managed the complete employee lifecycle, including recruitment, onboarding, payroll, leave, discipline, separations and welfare; implemented biometric attendance and coordinated employee health and life insurance with Jubilee Insurance. @ Oversaw office administration, corporate security, access control, surveillance, emergency preparedness and liaison with military, civil administration, law enforcement and emergency agencies. @ Controlled fixed assets, inventory, General Ledger, procurement, vendors, petty cash, utilities, transport fleet and support services, ensuring operational continuity and audit compliance. @ Supervised employee hospitality services, including the Tea Bar & Café, enhancing workplace amenities and visitor experience. @ Concurrently served as **Director Marketing**, leading DHA Peshawar’s flagship Commercial Launch Ceremony and integrated nationwide media campaign with **ISPR, GHQ Rawalpindi, Synergy Marketing and national electronic media**. @ Established a dedicated **Customer Relationship Management (CRM)** function, improving customer service, client engagement and organizational reputation.