Mazhar Ali

[Mazhar Ali] Professional Summary Detail-oriented and reliable Cashier Officer with over [1] years of experience in managing financial transactions and providing excellent customer service. Proficient in handling cash, operating point-of-sale (POS) systems, and reconciling daily transactions. Adept at resolving customer inquiries and maintaining a high level of accuracy and efficiency in a fast-paced environment. Key Skills Cash Handling & Reconciliation Point-of-Sale (POS) Systems Customer Service Excellence Transaction Processing Financial Reporting Inventory Management Conflict Resolution Attention to Detail Multitasking & Time Management Professional Experience Cashier Officer khushhali microfinance bank, Tando Muhammad Khan, Hyderabad [03, Year,1] – Present Process customer transactions efficiently using POS systems, ensuring accurate cash handling and credit card processing. Maintain a balanced cash drawer and prepare daily financial reports, reconciling discrepancies as needed. Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with product returns and exchanges. Monitor inventory levels and assist with stock replenishment to ensure optimal store operation. Train new staff on POS procedures and customer service protocols. Retail Cashier khushhali microfinance bank, Tando Muhammad Khan, Hyderabad [15-9-2022] – [10-05-2023] Managed high-volume cash and credit transactions with a focus on accuracy and speed. Assisted customers in locating products and offered recommendations based on their needs. Handled end-of-shift reconciliation, identifying and addressing any cash discrepancies. Conducted periodic audits to ensure compliance with financial and operational policies. Supported promotional activities and provided feedback on customer preferences. Education Bs IT University of Sindh, Jamshoro Hyderbad, Pakistan [Year of Graduation 2020] Certifications Certification in Cash Handling (if applicable) Customer Service Excellence Certificate (if applicable) Additional Information Available to work flexible hours, including evenings and weekends. Proficient in [specific POS systems or financial software, if applicable]. Strong numerical aptitude and excellent communication skills.