Laiba Saleem

Laiba Saleem

Female Receptionist Service Associate

About

I have experience in telesales, customer service, and fashion design, supported by a strong academic background in Mathematics. As a Telesales Executive, I developed expertise in customer engagement, lead generation, achieving sales targets, handling inquiries, resolving customer concerns, and maintaining accurate client records. My internship as an Assistant Fashion Designer provided practical experience in sketching, dressmaking, fabric selection, and collaborating with senior designers on creative projects. These experiences have strengthened my communication, problem-solving, teamwork, adaptability, and time management skills, enabling me to perform effectively in fast-paced environments and contribute positively to organisational success.

Experience

Telesales Executive

OLX

20252025

Contacted potential customers to promote products and services over the phone. Handled customer inquiries and resolved complaints in a professional manner. Achieved daily and monthly sales targets through effective communication and persuasion. Maintained accurate records of calls, follow-ups, and customer information. Strengthened interpersonal and negotiation skills in a fast-paced sales environment.

Education

Bachelor's in Science

Mathematics

Virtual University of Pakistan

20202026

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