Kamran Farooq

KAMRAN FAROOQ [email protected] (+92) 331 436 3619 IT PROFESSIONAL. I am a technically sophisticated and innovative Information Technology Specialist having more than 13 years of consulting and operational experience with a blend of hands-on technical knowledge of network administration, troubleshooting and local area network and project management skills and proven ability to provide high quality solutions that increase productivity, decrease cost, and maximize manpower. Consummate Professional with proven acumen to excel within a challenging environment, and initiating, administering and executing across a portfolio of projects harmonizing technical needs with business realities including Technical Support, Networking Management, server infrastructures and data center operations across Windows platforms. I began my IT career as an IT Professional at Leighton Middle East (Known as AL Habtoor Engineering LLC, Dubai). My first job entailed working with teams of support engineers to support end users, creating data centers and connecting construction sites from all over UAE to centralized data centers in Dubai. Collaborating with vendors and project managers not only honed my technical skills but also taught me the value of how to effectively work with others and subdivide tasks to improve efficiency and ensure smooth teamwork. I then became a Regional IT Manager with BICC LLC - Oman, designing infrastructure and IT policies and procedures and forcing users to follow it. With my experience in IT Infrastructure, cybersecurity and public speaking, I later decided to combine my skills and become an IT | Cloud Manager at ConsoliAds Pte. Ltd. I am responsible for their cloud infrastructure management and provision of with me at the helm coordinating the development and IT Operations team, I was able to design CI/CD pipelines that improved the company's ability to design, debug and release software by 20%, introduced AWS saving plans to reduce cost, and used multiple cloud platforms for various services. Managed all the cloud services and introduced NOC software for proactive decisions and precautions with real time monitoring of services CORE COMPETENCIES PROFESSIONAL EXPERIENCE AWS CLOUD INFRASTRUCTURE GCP CLOUD INFRASTRUCTURE CLOUD ADMINISTRATION TECHNICAL SUPPORT SYSTEM INSTALLATION & MAINTENANCE DEVOPS CONTAINERS & ECS KUBERNETES ADMINISTRATION NEW RELIC MONITORING | OBSERVABILITY TRAINING & MONITORING COST OPTIMIZATION CROSS - FUNCTIONAL SKILLS Websays Intelligence Is, Lahore, Pakistan July 2022 – Present SPAIN | PAKISTAN IT | CLOUD ARCHITECT Core responsibilities are overseeing the company’s cloud computing strategies, which include cloud adoption plans, cloud application design, cloud management and monitoring. ●  Leading cultural change for cloud adaptation, developed and coordinated cloud architecture. Developed the cloud strategy and coordinated the adoption process. ●  Collaborated and advised on formulating strategic IT goals and business processes within the infrastructure space. ●  Managed many different deployment teams of various sizes to ensure goals, and timelines and budgets were met. ●  Managed kubernetes cluster for GCP. which includes IAM management, pods and nodes troubleshootings, manual and CI/CD deployments through Travis. ●  Managed code repositories in GitHub, integrated with Travis CI, for automatic deployment on GCP kubernetes clusters. ●  Created cost optimization strategies, and implementations. ●  inspected systems, diagnose problems and developed optimal solutions ●  used information in technical diagrams, schematics and manuals to understand operations and make successful repairs. ●  wrote and updated technical documentation covering system components. KAMRAN FAROOQ PAGE | 2 ConsoliAds Pte. Ltd, Lahore, Pakistan April 2020 – Present SINGAPORE | UAE | PAKISTAN IT | DEVOPS MANAGER Managed all IT related tasks, implemented IT SOP’s, introduced excellent IT solutions within the organization. I developed my knowledge and experience with cloud administration, and provide the company following services. ●  Overall responsibility for the day-to-day operations of managing Cloud Services including software deployment and upgrades. ●  Knowledgeable in common SCM practices, such as branching and code merge. ●  Gained solid experience with Linux (Ubuntu, CentOS) administration ●  Ability to work effectively within a team and with minimal supervision ●  Experience with AWS – including but not limited to EC2, S3, RDS, IAM, RedShift, and Route53. ●  Proficient with Git and Git workflows ●  Experience with container orchestration systems such as AWS ECS & Kubernetes. ●  Maintained Git workflows for version control (Source Code Management) ●  Deployed and maintained automated CI/CD pipeline for code deployment using AWS CodePipelines. ●  Built and deployed Docker Containers for implementing MicroServices Architecture. ●  Orchestrated Docker container cluster using Kubernetes /Docker Swarm ●  Reduced cost whole Cloud Infrastructure (EC2, RDS, CDN) by introducing saving plans and saved cost up to 30% of total billing. ●  System Setup, System Administration. Monitoring ●  Incident Resolution, Problem Management, configuration and change management, Service Desk, Security management and Monitoring. ●  Capacity Planning, availability management, disaster recovery and routine update of services. ●  Ensures Timely liaison with vendors regarding problems, fixes, and required enhancements. ●  Creates and maintains strategies related to cloud infrastructure and cloud services throughout the enterprise ensuring all performance and cost curves are closely managed. ●  Oversee and direct the timely evaluation, implemented new software solutions, tools and related appliances as they pertain to the cloud environment. ●  Provided IT Service Management, Data Center Server, storage management, Virtualization, Citrix, VPN, networking, system management, and project management. ●  Managed large complex enterprise – wide infrastructure projects/programs with multiple interfaces and third parties. ●  Experienced in supporting DevOps automation teams using tools such as Jenkins, SonarQube and Jira ●  3rd Party Could and CDN experienced AWS and NOC using site24x7 by Zoho Technologies ●  Standard Infrastructure Experienced Monitoring DNS, DHCP, Backups and Disaster recovery BIC Contracting LLC • (Al Habtoor Leighton Group), Dubai, UAE May 2014 – November 2019 IBRA | SOHAR | MUSCAT | OMAN IT MANAGER Manage all IT related tasks, Managerial and operational, maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. ●  Data Backup & Disaster Recovery: Exercise hands-on approach to perform data backups and disaster recovery operations, diagnose, troubleshoot, and resolve hardware, software or other network and system problems, and replace defective components. ●  Network Security: Design and devise network security measures to protect data, software, and hardware, operate master consoles to monitor the performance of computer systems and network, and to coordinate computer network access and use. ●  Preventive Maintenance: Configure, monitor, and maintain email applications or virus protection software, monitor network performance to determine adjustments needs, perform routine network startup and shutdown procedures, and maintain control records. KAMRAN FAROOQ PAGE | 3 ●  Network Design & Implementation: Design, and configure, and test computer hardware, networking software and operating system software, coordinate with vendors and with company personnel to facilitate purchases, also led staff, work schedules and assigned duties ●  IT Procedures & Policies: Update and maintain logs of network functions, also developed and devise departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. ●  Staffing Requirements: Determine staffing requirements, and interview, hire and train new employees, delegate work responsibilities, also recommend location for new facilities or oversee the remodeling and renovating of current facilities. Strategically positioned as a Key contact personal with Omantel®| Ooredoo® and HLG (Leighton Middle East) ●  Spearheaded and managed more than 200 GSM connections with leading Telecommunication Company of Oman. ●  Negotiated contracts and provided the company the best communication facilities all over the projects and remote locations. STFA – HLG JV, hlgroup.com (Ibra – Oman) Mar 2012 – 2014 SR. IT SUPPORT SPECIALIST Accomplished IT infrastructure of site office for more than 300 users; also created local domain, and applied user level policies. ●  Provide operational and programmatic support for the installation of WIFI connectivity between main site office and plant department and connect users with domain. ●  Served as key contact personnel between Omantel® and STFA for corporate internet / GSM support, also managed, scheduled, and organized office functions, and oversaw daily operations of the office with 200 staff. ●  Recruited, trained, and on-boarded over 25 a team of new employees, provided initial support, also generated and reviewed daily, weekly, and monthly reports, and updated calendar of appointments. Construction Projects of Leighton Middle LLC ADIB (Abu Dhabi Islamic Bank) Dec 2011 – Feb 2012 ABU DHABI | UNITED ARAB EMIRATES SENIOR IT SPECIALIST ● Demonstrated the versatility and expertise needed to methodically arrange all IT Assets (inventory / preventive) and developed the infrastructure of the site. Led the End user support and designed the complete network of the site. Al Mafraq Hospital (Abu Dhabi – UAE) Jun 2011 – Nov 2011 ABU DHABI | UNITED ARAB EMIRATES SENIOR IT SPECIALIST Extensively coordinated with the team to develop infrastructure of more than 300 users, also designed the server room, training labs, connectivity of remote site offices with the main office. ●  Enhanced operational efficiency by managing the user support calls, also steered Installation of Autodesk (Navisworks / Revit) machines and their configurations. ●  Shouldered the responsibility of installing and devising Anti-collision systems for logistic teams. Ensured seamless Installation infrastructures for staff/ labor turnstiles in remote areas and their connectivity with the main office. ●  Extended technical Support to more than 200 users from Consultants and clients (Burt Hill – Allen Sheriff – SEHA). JAFZA Convention Center Dec 2008 – May 2011 DUBAI | UNITED ARAB EMIRATES SENIOR IT SPECIALIST Managed end-user support and maintenance of all plotters, photocopiers and other documents processing machines. ● Designed, implemented, and configured the network infrastructure of more than 400 users. Ensured the connectivity of remote offices with the main office through wireless network. Al Habtoor Marbles, Dubai, UAE Mar 2006 – Nov 2008 DUBAI | UNITED ARAB EMIRATES IT ADMINISTRATOR Defined and devised network policy, Server Policy, including appropriate security patches and upgrades. Computer / web graphic design and editing, System / data backups and restoration, WAN designing, configuration, and consulting. Client machines KAMRAN FAROOQ PAGE | 4 installation, configuration, and support. Internet / Intranet development / administration on HTML, ASP, ODBC, Database Connectivity MS Access, MS SQL Server, Streaming Audio / Video, JAVA Script, VB Script, MS Front page, MS Visual Studio. ● Re-engineered the company’s system setup, establishing automated server generation routines, optimizing system performance, installing upgrades/ patches, establishing system monitoring and maintaining security protocols. EDUCATIONAL BACKGROUND BACHELOR OF COMPUTER SCIENCE (BCS), AL – KHAIR University AJK 2005 CONFERENCES & COURSES AWS Certified Developer – Associate 2020 (Udemy) •DevOps: CI/CD using AWS Code Pipeline & Elastic Beanstalk (Udemy) • Getting Started with DevOps on AWA (AWS) • Introduction to Amazon CloudWatch (AWS) • Introduction to Amazon CloudWatch Logs Insights (AWS) •Advanced Testing Practices using AWS DevOps Tools (AWS) •Introduction to AWS Solutions (AWS) PROFESSIONAL KNOWLEDGE | SKILLS Cloud Infrastructure • Data Center •DHCP • Linux OS • Incident Management • Centos OS •IT Management • Microsoft Exchange • Microsoft Office • Windows OS • Network Designing • Windows Server 2000/20032008 2012 / 2013 • Network Administration • DNS • Active Directory • MS Exchange • DB Maintenance • TCP / IP • SLA • Enterprise Server Installation & Maintenance PERSONAL DETAILS FATHER’S NAME: GHULLAM FAROOQ NADEEM. PAKISTAN CITIZENSHIP NUMBER: 35202- 5750795 – 9 RELIGION: ISLAM MARITAL STATUS: MARRIEDPASSPORT NUMBER: AD8967953