Fatima Ikram

Driven by a passion for continuous growth and learning, I have gained a diverse range of experiences, from an internship at a renowned banking institution to contributing at finance department of a small scale enterprise. Currently, I stand equipped with a strong foundation in finance, complemented by practical skills in customer management and satisfaction. Looking ahead, I aspire to utilize my skills to lead a meaningful impact within a leading financial institution. W O R K  E X P E R I E N C E: National Bank of Pakistan Intern Aug 2022 – Oct 2022

• Handled various banking tasks such as processing account openings, managing pay orders, handling debit card activations, and identifying fraudulent transactions.
• Achieved a challenging target of opening 10 Asaan Accounts in just 1 week, showcasing adaptability, networking skills, and practical application of financial knowledge.
• Enhanced team dynamics and customer satisfaction by applying effective communication skills, fostering positive interactions with colleagues as well as customers.

  Clean Slate Enterprises Intern - Finance Department July 2021 – Sep 2021

• Assisted in financial record-keeping and analysis and contributing to cost management strategies.
• Assisted with budgeting, tracking expenses, and maintaining sales records.
• Providing valuable support in finance-related tasks, showcasing adaptability and an understanding of financial principles in a real-world business context contributing to the company's growth.

  Zameen Media Ltd. Intern Oct 2021 – Jan 2022

• Using digital marketing skills and lead generation strategies to effectively promote Zameen's services and contribute to the growth of the company's online presence.
• Promoted the platform through various social media channels, generating quality leads for property listings.
• Captured and recorded potential customer information expanding customer base and facilitating lead management by utilized the proprietary application, Propforce.

  Q U A L I F I C A T I O N BBA- Bachelors in Business Administration (Major: Finance) Bahria University Islamabad (2019 - 2023) CGPA: 3.52 K E Y  C O M P E T E N C I E S

• Microsoft Office (Word, PowerPoint, Excel)
• Project Management Software (Trello)
• Verbal & Written Communication Skills
• Excellent Customer Service
• Good Interpersonal Skills
• Problem solving
• Leadership

  U N I V E R S I T Y  P R O J E C T S

• Financial Ratio Analysis - Allied Bank
• Recruitment & Hiring Process - National Bank of Pakistan
• Analyzing Human Resource Management Practices - MCB Bank
• Building Financial Statements - Startup Firm