Dr. Azad Wali Khan

  Dr.Azad Wali Khan Contact address: House No 11/A-1, Afandi Colony,  Sadiqabad, Rawalpindi. Postcode 46000 Cell No. 03435620114, 03334086650 Email: [email protected]   Professional profile A manager with more than 28 years experience in managing health care delivery system both Primary and clinical health care. Well organized and efficient in multitasking environment with ability to work under pressure, able to prioritize effectively to accomplish objectives on time with creativity, enthusiasm and humor. An experienced and effective team leader that is solution focused with a performance driven attitude with strong ability to communicate effectively with all levels of the organization and outside. Build relationship of trust and gaining support of team members with management style that enhances staff motivation, able to recognize excellence in individuals and inspire team members to achieve their potentials.   Core skills ·         In depth knowledge and experience of working in health care delivery system both in Primary and Secondary. •        Good writing, interpersonal, supervision and coordination skills. •        Good leadership and delegation skills. •        Skills of working with Govt. Department of Health in Public-Private partnership initiatives. •        Experience is developing sustainability and cost reduction strategies. •        Good analytical, critical information gathering and planning skills. •        Excellent programme / project and team management skills •        Ability to work under pressure and meet deadlines. •        Aware of team dynamics and can work in multi cultural team. •        Quality oriented and customer focused approach. •        Good skills in computer operation (MS word, Excel, PowerPoint, in page). Career Summary   Project Manager/Health Specialist-ECHO Health–September 1st 2021 to date Federation Handicap International Key responsibilities Health Project Management ·         Developed detailed project plan and monitoring mechanism for health project. Set clear objectives and indicators for health activities. ·         Responsible for regular coordination and operation within the process. To work with healthcare professionals to improve the efficiency and quality of the delivery output/healthcare services. Regular communication with department heads and staff ·         Managed the assigned health projects in order to meet the project objectives within budget and the allotted time frame and report promptly any operational concerns (e.g. projected failure to meet objectives; increased beneficiary needs; projected over or under spending on project budget). ·         Provided strong leadership of the assigned health projects, working to ensure both short and long-term positive impacts and outcomes for the beneficiaries, local health authorities and local health staff. ·         Continuously monitored and supervised health activities, evaluating progress through outputs and impacts using both quantitative and qualitative data, and involving the health team. ·         Provided input into the integration of beneficiary participation in all aspects of the project. ·         Ensured accurate reporting of activities according to donor and organizational needs. ·         Assessed community/refugee health needs, develop new proposals, and seek funding resources. Staff Management ·         Managed health facility staff both clinical and administrative, that include managing and training primary health care staff to meet international quality standards in health care delivery, encouraging beneficiary participation, liaising with other stakeholders, and anticipating, planning, and contributing to the development of new health project proposals and reports. ·         Responsible for day-to-day management, directions, development and training, appraisals, etc. ·         Facilitated regular meetings to assist information sharing between project staff, to ensure all staff members are aware of current work plans and to provide the opportunity for feedback. ·         Provided coaching and training to staff in order to develop ownership and full responsibility for activities. Financial Management ·         Managed the health budget for the projects and ensured all expenses are according to budget and met financial targets. Communication & Coordination ·         Developed appropriate and supportive communication structures with relevant stakeholders (e.g. beneficiaries, community leaders, government officials, UN agencies and other NGOs). ·         Participated in health coordination meetings, including DoH, WHO, UN agency partners and other health stakeholders and feeding back on relevant issues. Logistics ·         Supported the logistics activities of health staff, particularly in relation to the purchasing of medicines, supplies and equipment for the assigned health facilities and activities. Quality Management ·         Developed and implemented quality assurance SOPs for health facilities. ·         Ensured projects are implemented in line with donor requirements and in accordance and international standards i.e. Sphere standards. Team building ·         Reflected the values of organizational ethics with team members, local staff, beneficiaries, and external contacts. ·         Encouraged staff to participate in meetings and give ideas and feedback for quality improvement. Project Manager-ECHO Health February 15, 2107- August 31, 2021 International Catholic Migration Commission (ICMC) Key responsibilities •        Prepared detailed implementation plan, to ensure effective and quality implementation of health interventions, monitor efficient medicines management, including procurement and distribution. •        Lead and supervised the project team in day to day project activities to achieve project objectives and project targets in timely manner and in a spirit of team management. •        Ensured that supply chain is managed properly and effectively. Supervises inventory control and warehouse operations and staff to ensure compliance with ORGANIZATION guidelines and standards. •        Managed to procure essential equipment, medicines and supplies required for project operations by using standard guidelines. •        Developd Referral Mechanism with other hospitals for complicated cases. •        Managed staff performance by giving constructive and timely feedback and continuous mentoring as per HR policies of ICMC. •        Identified capacity needs of staff and plan training sessions both formal and on the job training to achieve desired results of the project. •        Reviewed and revised Project Implementation plan in consultation with project teams and Country office for timely and quality assured completion of project. •        Reviewed project progress with the project team, discuss the variances and develop strategies to achieve performance indicators on time. •        Provided technical guidance to medical and nursing teams working in health facilities. •        To ensured coordination and effective communication with Country Office, field staff and other stakeholders like UNHCR, Project Directorate Health, DoH, EPI, and Commissioner for Afghan Refugees (CAR). •        Ensured compliance with ICMC and ECHO (donor) policies, and procedures related to procurement, HR, Financial, donor visibility and staff safety and security. •        Ensured that systems are in place for programme monitoring and evaluation at all levels for effective and efficient use of resources. •        Ensured budget utilization in line with project implementation and expenditure plan. Also do monthly review of budget with actual with the team and do variance analysis. •        Planed, implemented and monitored quality assurance initiatives with focus on client feedback, client satisfaction surveys and incident reporting. •        Ensured compliance of financial policies and procedures of ICMC and donors and manage budget as per plan. Manager Clinical Services June 2009-January 31, 2017 Aga Khan Health Service, Pakistan Key responsibilities •        Managed clinical, professional, administrative and clerical staff in a 80 bed acute hospital. •        Managed recruitment and induction of new staff in line with hospital’s HR policies and managed their performance by giving targets and review quarterly, six monthly and annually. ·         Prepared and monitored budget for annual operation for hospital. •        Developed, implemented and monitored quality assurance policies, procedures and SOPs for all departments including medical, nursing, waste management and Infection control, admin/logistics, housekeeping and catering by using ISO 9001-2015 standards. •        Procure capital and non-capital items as per plan and budget provision by using standard procurement policies and procedures. •        Lead monthly staff meeting to discuss hospital performance and operational matters. •        Ensure patient/public/health professionals safety at hospital by using standard protocols and SOPs. •        Develop referral system to and from other hospitals of AKHS,P and Govt. by ensuring feedback mechanism on patient management and progress. •        Introduce eHealth initiative for ensuring access to quality assured health care at door step. •        Plan and implement capacity building programmes for medical, nursing and allied staff as a part of continuing medical and nursing education plan. •        Operate ambulance service for patient evacuation and develop mechanism of its service sustainability. •        Develop and implement financial sustainability plan for hospitals and introduce user charges and patient welfare mechanism to protect poor patients. •        Develop public private partnership with Govt. to strengthen the performance of Gov. hospitals. •        Introduced financial sustainability model (user charges and community health financing schemes), financial control mechanism and increased hospital income up to 0-75% with significant reduction in deficit. •         Implemented eHealth initiative in clinical settings of Aga Khan Health Service, Pakistan. •        As a Regional Representative of Quality Assurance and ISO 9001-2008 Internal Auditor, planned, implemented, maintained and monitored quality management systems across the region in AKHS,P by using ISO 9001-2008  audit standards. •        Introduced patient safety policy and procedures . •        Promoted awareness of customer focus quality of care in both clinical and non clinical areas. •        Trained workforce on quality management systems and quality documentation and standards. •        Internal audit of QMS by using standard checklist under ISO 9001-2008 standards. •        The hospitals became ISO 9001-2008 certified by SGS.   Program Manager Health June 9th 2006-May 31st 2009 Aga Khan Development Network (AKDN) Ker responsibilities •        Assessment of damages to human lives and health infrastructure in a devastating earthquake of 2005 in Azad Kashmir. •        Recruited staff both medical and non medical for the project and continuously review their performance. •        Medical Response in disaster situation for early recovery of health of the community affected by earthquake. •        Procured equipment, medicines and other supplies for the project by using standard procurement policy and procedures. •        Planed, implemented and monitored health care activities in earthquake affected area with focus on Mother & Child and adult health care. The activities included mobile and fixed medical teams, school health service, child and mother immunization, referral of complicated cases, provision of essential medicines and supplies. •        Managed and supervised day to day health sector operations in a multi input rehabilitation activities. •        Carried out revitalization of health care activities in earthquake affected areas of AJK including; Public health interventions including EPI, MCH care, antenatal care and safe deliveries. ·         Carried out reconstruction and operation of health facilities. ·         Liaisoned with other stakeholders including Govt. Department of health for effective implementation of health activities. ·         Managed to Provide of mobile medical and public health care to the remote and difficult to access areas of AJK. ·         Capacity building of DoH staff and other stakeholder in different themes like IMNCI, RH, First Aid etc. ·         Implemented community health education in earthquake affected areas including disease prevention and health promotion.   General Manager December 1st 2003 – June 8, 2006 Aga Khan Health Service, Pakistan Key responsibilities •        Planed, organized, implemented, and monitored health interventions and Oversee the health operations in a population of more than 400,000 in Gilgit-Baltistan. •        Formulated health strategy and set goals and objectives for health operations. •        Prepared, and control budget and optimized expenses. •        Conducted health need assessment of the community and prioritize health needs for intervention. •        Overseen day to day health operations identify issues and devise solutions. •        Overseen recruitment and training of new employees and ensure that system is in place for performance management on regular basis. •        Prepared proposals for donors and produce reports for donors, higher management and board. •        Ensued that systems are in place for HR, financial, procurement, audit and quality management for smooth and harmonized operations. •        Coordinated with Govt. department of health and other stakeholders in matters related to health care delivery system. •        Ensured a clear and timely communication with higher management, boards and donors. •        Developed and implemented cost reduction strategies and financial self-sustainability plans. •        Developed and implemented mechanism/strategies for community involvement at all level of  the system. •        Planed and implemented Continuing Professional Development strategies. •        Managed physical infrastructures development programme. •        Lead the team in staff meetings and encourage active participation of all team members.                   Senior Field Director August 1st 1998-November 30th 2003 Aga Khan Health Service, Pakistan Key responsibilities •        Planed, organized, implemented and monitored Primary Health Care PHC) activities with special focus on disease prevention and health promotion for mother and children and adult population. •        Managed day to day field operations of Primary Health Care and field office. •        Coordinated with Govt. Health Department for activities like EPI. •        Social mobilization and community involvement through local health committees. •        Managed HR, finance and materials at field level. •        Arranged and conduct training of paramedical staff and community health workers. •        Conducted community surveys to assess the health needs and health status indicators. •        Provided technical support to staff at health facilities.   In-charge HMIS and Training - August 15, 1995-September 30th 1998 Aga Khan Health Service, Pakistan Key responsibilities (HMIS) •        Developed Health Management Information System (HMIS). •        Developed HMIS tools, manual and guidelines. •        Introduced data collecting tools. •        Trained staff in HMIS and data management. •        Trained staff in data analysis. •        Designed survey questionnaire and conduct health surveys. •        Produced reports and documentation. Key responsibilities (Training) •        Identified training needs and arranged training workshops for staff and community health workers. •        Identified training institutions and arranged selection of candidates for training. •        Developed and administered pre/post tests. •        Developed and implemented training evaluation and monitoring tools. •        Developed training curriculum for staff and community health workers       Field Director Primary Health Care January 1st 1993-August 15th 1995 Aga Khan Health Service, Pakistan Key responsibilities • Planed, organized, implemented and monitored Primary Health Care in a population of more than 100,000. • Managed day to day operations in the field and office including staff, finances, procurement and medicines. • Developed training curriculum for community health workers. • Planed, organized and implemented training programs for staff and community health workers. • Coordinated with Govt. health department for joint initiatives like EPI, mass campaign etc. • Managed staff performance with continuous feedback. • Analyzed health data and produced reports for local and regional use.   Assistant Field Director July 1st 1990- December 30th 1992 Aga Khan Health Service, Pakistan Key responsibilities •        Assisted the Field Director in managing day to day operations of Primary Health Care (PHC). •        Conducted training of staff and community health workers. •        Social mobilization of the community in adopting healthy behavior. •        Conducted meetings with Govt. and other stakeholders. •        Supervised and supported health facility staff and community health workers and review their performance within the framework of community heath interventions. Education and qualifications • Masters in Advance Hospital Management -2002                                         University of Leeds, UK • Bachelor of Medicine and Bachelor of Surgery (MBBS) 1988                 Khyber Medical College, Peshawar, Pakistan • Higher Secondary School Certificate (HSC) 1981                                         Govt. City College, Karachi • Secondary School Certificate (SSC) 1977                                                         FG High School Gilgit.   Certificate/short courses/Workshops •        First International workshop/conference on Public Health 2019, Khyber Medical University, Peshawar, KP. •        Training workshop on Supply Chain Management, under ICMC- October 2017 •        Workshop on Dengue prevention, ICMC, September, 2017 •        Training of Internal Auditors ISO 9001-2015 (December 29th 2016) Aga Khan Health Service, Pakistan and SGS •        Telemedicine and mHealth Innovations: Exploring Possibilities in the Health Care Sector (6-7th September 2016)  Aga Khan Development •        Network eHealth Recourse Center, Aga Khan University Hospital Karachi, Pakistan Health Facility Management Training Program, July 20th-30th 2016, Islamabad Aga Khan Foundation Canada and Aga Khan University, Karachi, Pakistan. •        Awareness to Quality Management System’s” based on ISO 9001-2015, (February  2nd 2016) Aga Khan Health Service, Pakistan. •        Clinical Governance and Haemovigilance, Safe Blood Transfusion, GOP, May 2015. •        Annual Staff Development workshop 2014, Aga Khan Health Service, Pakistan. •        Leadership Development Programme, July 14-14, 2014, Stimulus Private Limited and Aga Khan Health Service, Pakistan. •        Awareness workshop on ISO 9001-2008, September 22, 2012, Aga Khan Health Service, Pakistan. •        Life skills for Adolescence (2010) Aga Khan Health Service, Pakistan •        Qualitative and quantitative research methods (May 2nd 2008) Aga Khan Foundation, Pakistan and H&H Consultants •        KAIZEN: Tools for Continuous Improvement (2007) Pakistan Institute of Management Lahore •        Performance Appraisal “Master Trainers Workshop” (September 22-23, 2000)  Aga Khan Health Service, Pakistan •        Third International eHealth Conference 2012 eHealth Association of Pakistan University of Health Sciences, Lahore •        Continuous Quality Improvement (CQI) (1997) Department of Community Health Sciences, Aga Khan University Karachi, Pakistan. •        Epidemiology and Surveillance Course (1997) Three months course. Department of Community Health Sciences, Aga Khan University Karachi, Pakistan. •        International Classification of Diseases (ICD-9) (1996) Department of Community Health Sciences, Aga Khan University Karachi, •        Teaching Primary Health Care (1994)- Three months course. Liverpool School of tropical Medicine, Liverpool, UK •        Community Health: Theory and Practice (1992) Department of Community Health Sciences, Aga Khan University Karachi, Pakistan. •         Management of Diarrhea, DTU, Lady Reading Hospital, Peshawar, 29.06.1989.   Publications/documentation • Co author of “Prevalence of Hypertension” in Northern Areas, Pakistan. • Have been writing six monthly and annual reports for Aga Khan Health service, Pakistan. • Have been writing proposals for health projects in Aga Khan Health Service, Pakistan.     International exposure 2001-2002-       Visited UK to pursue an advance course in Hospital Management at University of Leeds, UK. 1996-                    Visited Indonesia to study the health care system. 1994-                   Visited Liverpool (UK) for 3 months short course in Primary Health Care.   References 1. Mr. Abdul Dayan Program Manager Federation Handicap International   HI Project Office 7D-1, Circular Road, University Town, Peshawar. Cell: 03468561391 Email: [email protected]   2. Dr. Sifat Wali Regional Head Aga Khan Health Service, Pakistan   Shah Rah e Quaid-e-Azam, behind National Bank of Pakistan, Jutial Gilgit, Pakistan. Ph.No. 92-5811-452980,452559 Cell No.92-3005708515 email. [email protected]