Daniyal Ahmed

Daniyal Ahmed

Student

About

I'm a tech-savvy professional currently working as a VMS Operator at Fast Stop Pvt Ltd, where I monitor real-time tracking systems, manage operational data in Excel, and oversee CCTV/security compliance for US-based stores. Previously, I worked as a Call Representative at AceLabs, handling customer service, order management via WordPress and WhatsApp Business, and social media design using Canva. I'm currently preparing to pursue a BSc in Software Engineering, with a strong interest in AI tools and technology. I bring hands-on experience in computer troubleshooting, Microsoft Office, and independent operations, along with a growing skill set in Python and AI development. My goal is to build a career in software engineering and cybersecurity, combining my customer-facing experience with technical skills to contribute to dynamic, tech-driven teams.

Experience

VMS Operator

FAST STOP PVT LTD

2026Present

Monitor and operate Virtual Monitoring Systems (VMS) for real-time tracking and reporting. Manage data entry, record-keeping, and daily operational logs using Microsoft Excel. Oversee CCTV and camera monitoring systems to ensure security and compliance for US-based stores. Coordinate with team members and supervisors to maintain smooth daily operations.

Call Representative & Order Management

ACELABS

20242025

Handled inbound and outbound customer calls, ensuring high satisfaction and prompt resolution. Managed end-to-end order processing via WordPress and WhatsApp Business as the primary platform. Assisted with graphic design tasks using Canva for social media and promotional content. Maintained accurate order records and coordinated with logistics and warehouse teams.

Education

Intermediate

Computer Science

Fazaia Intermediate College Malir

20222024

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