About
1.5+ Years Experience HELP DESK LEVEL 2 ENGINEER
Ø Real Time Troubleshoot Network Infrastructure Regarding CPU
Ø Utilization, Firmware Upgradation, Configuring User Rights
Ø Real Time Troubleshoot At LAN/WAN/OPTIC FIBER Connections
Ø Troubleshooting, Testing, Configuration & Deployment Of ONT’s
Ø Hands On Experience On Huawei/Fiber Home NMS
Ø Providing Customer Services & Solve Their Browsing, SMTP, NAT, Static IP, Authentication, WIFI Disconnection, Latency Issues
Ø TCP/UDP/DHCP/SNMP/Network Protocols Understanding
Ø Configuration Devices In Optical Network Terminal Installation & File Sharing & General IT Resources Used By The Organization
Education
BS IT Hons.
University Of Punjab
2017 — 2021
Skills
Accounting & Auditing