Abubakar Shahzad

PROFESSIONAL EXPERIENCE: Locopixel Private Limited, CIS Technology Park, G-5/2, Islamabad, Pakistan                                                                                      Mar 2017 – Mar 2019 General Manager (HR & Operations) Locopixel is a startup technology studio that provides enterprise level solutions in the areas of Health-care, Financial Technology, E-Commerce, Institutional and Governmental projects. Key Achievements and Responsibilities ·         Talent acquisition by partnering with hiring managers ·         Conducting panel interviews, designing tests and ensuring quality hiring ·         Drafted new policies, job specifications and job descriptions ·         Developed a pipeline for passive candidates ·         Introduced and facilitated the development of HR Portal system for Locopixel ·         Reformed the Performance Management System by introducing grading structure ·         Introduced three-month Trainee Program/Recruitment drive leading to permanent jobs ·         Administered entire payroll of the Company including tax deduction and tax submission ·         On boarded and coordinated with placement offices, attended job fairs and initiated recruitment drives ·        Administered social advertising and supervised LinkedIn, Careers page for the Company ·       Handling employees' grievances proactively Standard Chartered Bank, Diplomatic Enclave, Islamabad, Pakistan                                                                                                         Jan 2015 - Jul 2016 Client Service Executive Standard Chartered Bank (Pakistan) Ltd. is the oldest and largest international bank in Pakistan. Standard Chartered was assigned a rating of AAA/ A1+ by PACRA.   As a Client Service Executive lead team in investment product sales; oversee relationship-banking team with a tireless focus on increasing revenue and maximizing profitability. Key Achievements and Responsibilities ·         Increased the number of active digital customers by more than 500 for the year 2015-2016. ·         Received appreciation letters by the Russian and Nigerian Embassies in recognition of excellent customer experience for the year 2015. ·         Consistently maintained NPS net promoter score above 80%. ·         Complaint response rate 100% throughout 2015-2016 ·         Maintained branch discrepancy rate for the year 2015 below 3 percent.   Standard Chartered Bank, Diplomatic Enclave, Islamabad, Pakistan                                                                                                                            Oct 2013 - Dec 2014 Floor Relationship Manager Standard Chartered Bank (Pakistan) Ltd. is the oldest and largest international bank in Pakistan. Standard Chartered was assigned a rating of AAA/ A1+ by PACRA. Key Achievements and Responsibilities ·         Increased portfolio size by 150 % closing revenue at 300 million PKR for the Diplomatic Enclave Branch. ·         Supported continual revenue growth by planning and executing client-focused sales events. ·         Achieved Wealth Management targets by 110 % ·         Achieved Asset Management targets by 330 % ·         Maintained Branch Service Index (BSI) above 90 % annually by coordinating departments. ·         Shortlisting and recommending top sales candidates for branch. Ovex Technologies, Sector F-5, Islamabad, Pakistan                                                                                                                                                         Aug 2013 - Oct 2013 Marketing Specialist Key Achievements and Responsibilities ·         Developing and implementing marketing plans. ·         Conducting market research to establish customer trends and habits. ·         Building and maintaining relationships with new and existing customers through prospecting and networking. ·         Promoting brand awareness through marketing efforts. ·         Creating marketing materials for our website and other marketing platforms. ·         Supporting the marketing team with marketing activities by demonstrating expertise in various areas, including optimization, advertising, social media, direct marketing, and event planning. ·         Assisting with the analyses of marketing data, including campaign results, conversion rates, and online traffic in order to improve future marketing strategies and campaigns.