Parts Sales Advisor-Heavy Equipment

-Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.
-Work with other Department personnel in order to assist them with parts information as required.
-Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service.
-Diplomatically handle customers’ complaints in a friendly, pleasing and personal manner.
-Offer all required parts and any additional accessories to customers.
-Monitor sales discounts according to department limit and company policy.
-Perform other duties as assigned by the Parts Manager.
-Provide correct parts to the customer.
-Provide quotations and estimates within the time frame
-Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services.
-Monitor the activities of the Sales team and assign work as appropriate
-Assess the performance of the Sales team and facilitate their development by providing opportunities for training and development.
-Undertake additional responsibilities as required.

Job Details Date Posted: 2013-12-12 Job Location: Doha, Qatar Job Role: Sales Company Industry: Automotive Preferred Candidate Career Level: Mid Career

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