Overview
Job Category : Permanent
Location : Head Office
Job Specifications :
Age ——————— 28 years (Max.)
Education ————– B.A / B.Com
Experience ————- 02 years (Min.)
Gender —————– Male / Female
Core Responsibilities:
(1) Attend and provide timely response to customer regarding customer quries related to sales / marketing / after sales. (2) Prepare monthly action plan and result sumbit to CRC in charge on / behalf of 5th of every month. (3) Attend and register complaints through phone & follow-up with dealers & customers for resolution. (4) Maintain day to day record of customer complaints through feedback from dealers. (5) Post service follow-up for NVD, FFI & SFI (60-70 calls). (6) Verfication of customers address for dispatching of EW certificates & maintain record. (7) Maintain daily activity report and sumbit to CRC incharge. (8) Keep 5S in CRC. Skills Required (1)Statistical Analysis, (2)Flexibility & Adaptability, (3)MS Office, (4)Knowledge of Customer Services Operations, (5)Correspondence with Foreign Experts
About PakSuzuki
Pak Suzuki Motor Company Limited is a subsidiary of Suzuki Motor Corporation Japan, one of the most prominent automobile manufacturers in the world.
Pak Suzuki is the largest automotive company in Pakistan employing a diversified workforce. Our most valued asset is our employees. We provide a challenging and conducive working environment with tremendous growth opportunities. We believe in continuous development of our employees through trainings. Our employees continuous efforts and hard work has made us the market leader in Pakistan.
