IT Service Management Analyst | Emirates Group
5.0 rating based on 12,345 ratings
Overall rating: 5 out of 5 based on 2 reviews.

Overview

Purpose: Perform a continuous cycle of service improvement to the production services that we provide to our customers through rigorous problem, service continuity, availability and capacity planning and management. Define and implement Service Level Objectives (SLOs) and ensure the agreed service levels are met.

Job o…

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