IT Helpdesk Engineer | Saudi Networkers Services (SNS Group)
Doha (Overseas)Full Time
Posted 1 months ago
Job Description
'- Handle all the Tickets w.r.t Desktop / Laptops / Printers / E-Podium.
- Ensure the IT Access calls are accepted within 15minutes post assignment of same by Service Desk. Allocate the calls to Engineers within a stipulated timeframe.
- Assign Support staff to Incident Logged & Ensure all IT Access tickets are updated e...