Customer Support Specialist – International

Brief description of the job: ·         Timely preparation of rates and quotes for customers and overseas agents. ·         Collaborate and build relationships with customers to strengthen service competitiveness ·         Communicate timely correspondence back to customers, track and resolving any issues regarding product. Timings: 9 hours shift Requirements (Education): O-Level / A-Level / Intermediate / Bachelors No. of Vacancies: 30 Skills & Abilities: ·         Individual having the Ability to read, write, and speak English fluently with good American or Neutral accent “ONLY”. ·         Ability to work in a blended operations and customer development role ·         Self-motivated, assertive, and respond to brand metrics. ·         Manages complex transactional or emotional customer situations promptly and professionally. ·         Ability to multi-task in a fast-paced environment with rapidly changing priorities ·         Contributes to building a positive team spirit and puts success of team above their own interests. ·         If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus Salary: up to Rs. 55,000/- Transport: Conveyance will be provided. Location: Karachi, Lahore & Islamabad Send us your CVs on [email protected] *Email Subject should be “Customer Support Specialist International”