Desktop Support Engineer | Saudi Networkers Services (SNS Group)
Doha (Overseas)Full Time
Posted 1 months ago
Job Description
'- Handle all the Tickets w.r.t Desktop / Laptops / Printers /.
- Handle all the escalated tickets from the engineer / domain owners
- Create Knowledge base and update central data pool.
- Work on the tickets and resolve them with the right technical resources
- Train and mentor L1 engineers to resolve tickets to save ...