Customer Services & Logistics Manager Job in Karachi

Customer Services & Logistics Manager Job in Karachi

Job Detail

• Customer Services & Logistics Manager

  • Designation: Customer Services & Logistics Manager

    Industry: Agro Chemical                                               

    Location: Karachi

    Qualification: MBA from a reputed institute 

    Experience: 5 years in Distribution / Warehouse function in a Manufacturing/Chemical Industry

    Responsibilities & Authorities:

    • Ensure smooth and efficient warehouse operations through consistent monitoring and on-going developmental & improvement efforts.
    • Ensure all Internal Control processes are effectively implemented in all aspects of the warehouse operations and all risks are timely identified, assessed and mitigating actions taken.
    • Manage distribution of products to the sales centers in a timely and cost-effective manner ensuring demand and supply congruence.
    • Ensuring all Internal Control processes are effectively implemented and periodic reviews of warehouse operations are regularly conducted to assess risks and required mitigating measures undertaken
    • Ensuring all expenses incurred in the field and at the warehouses are reimbursed from the warehouses timely and according to company policies
    • Ensuring all customer orders are delivered as per the agreed standards and the measurement being done is precise and effective
    • Managing distribution of products to sales warehouses ensuring demand and supply congruence, also regularly monitoring inventory levels at the warehouses and ensuring necessary actions are taken promptly for optimization
    • Ensuring the agreed service standards are maintained and measurement of customer satisfaction periodically done to identify areas for improvement
    • Ensuring Syngenta HSE Guidelines are implemented in all warehouse operations, required Security arrangements maintained and the required SIMS preparedness is achieved and maintained
    • Conducting analysis of inventory, sales and expenses data and preparing reports for review by management
    • Managing issues in the OTC stream and relevant ones in the IM stream of gSAP

    Skills and Competencies:

    • Supply Chain Operations
    • Laws governing Pesticide Industry
    • Global Supply processes
    • Company policies & procedures.
    • Leadership
    • Networking
    • Interpersonal and Performance Management skills